Wholesale Gorilla , 247 reviews

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and seamless integration with Shopify. Key features include customizable discounts, separate management of wholesale and retail products, and controlled access to wholesale items. The Quick Order Form and the ability to manage both retail and wholesale from one store are particularly praised. The app supports different pricing for retail and wholesale customers. Merchants commend the responsive and helpful customer service, and credit the app with aiding in wholesale growth, streamlining processes, and effective inventory management.

May 19, 2023

Friendly and helpful support. They just carried out 2 new installations for us and a tune up of one of our existing installs we have had running sucessfully for the past couple of years. All updates ready by the time I arrived next morning. Would definitely recommend them.

Martin Audio
United Kingdom
Almost 2 years using the app
June 28, 2023

The wholesale gorilla app works great for our webshop with wholesale and retail customers. It makes it very easy to set different wholesale conditions, while using the same inventory and product information.

Besides the support team is great and is also willing to implement small custom preferences. We are a fan!

Yuki Kidswear
Netherlands
Almost 2 years using the app
Wholesale Gorilla replied June 28, 2023

Thank you for your review, especially for mentioning how easy our app is to use. We're glad you're enjoying it!

We continue to add new features and functionality, and we're excited to share them with our customers in the near future. In the meantime, please let us know if we can help further.

August 16, 2023

I absolutely love this app. Its flexibility makes it fantastic to cater to your business needs. Everything I was trying to accomplish on my wholesale page was possible with Wholesale Gorilla. The support team and customer service is impeccable and they really strive to help you. I feel it is at the core of their business model. I have spoken to Clementine multiple times and she's not annoyed with me yet :) I am not very savvy with Shopify... I felt the set up was very easy and when I got stuck, help was very easy/quick to get. I think I waited 30 seconds or less each time. Thanks for all the help and support. I highly recommend this app!
Melissa

MechaChocolate
United States
2 months using the app
Wholesale Gorilla replied August 18, 2023

Thanks for the feedback, Melissa! We're glad you're finding our app helpful and easy to use. Our support team is always happy to help, and we're excited to bring you even more great features soon.

June 30, 2023

There are a lot of wholesale apps available and so choosing the right one is a difficult decision. However I went with Wholesale Gorilla after reading reviews on the shopify platform and also independent blogs and reviews. They have been absolutely brilliant at helping me along the way of set up and answering questions the same day.The set up process is actually quite straightforward but anything I was unsure about they took the time to help. I love the way my wholesale site looks the same as my retail site as I didn't want to lose any of my design. I would absolutely recommend anyone looking to start a wholesale platform to use Wholesale Gorilla. A big thank you to all the team but especially Clementine who has guided me every step of the way.

KHOAL
United Kingdom
30 days using the app
Wholesale Gorilla replied July 3, 2023

Thank you for your feedback! We're glad you're happy with Wholesale Gorilla and our customer service. We take pride in providing excellent service, and we're always here to help.

August 22, 2023

We love this app! Super easy to onboard new wholesale accounts and the customer support is always excellent! Highly recommend using this app for your wholesale needs!

Waka Coffee & Tea
United States
About 1 year using the app
Wholesale Gorilla replied August 24, 2023

Thank you for your review! We're always happy to help, and we now offer chat support too!

June 20, 2023

I've been using this app for almost a year and couldn't be happier. It was easy to set up, it works well for me and my customers, and customer support is always helpful and quick to respond.

Lily Hill
United States
12 months using the app
Wholesale Gorilla replied June 21, 2023

Thank you for the feedback! We are thrilled that Wholesale Gorilla has been a valuable part of your business. We value your continued patronage and look forward to helping you continue to grow your business. Please do not hesitate to contact us if you have any questions or need assistance.

August 25, 2023

This apps works as advertised and has truly excellent customer support. Two different representatives helped me on separate occasions promptly & successfully.

Joju
United States
8 months using the app
Wholesale Gorilla replied September 1, 2023

Thanks for the feedback! We're glad you found our support helpful. Happy to help further as needed.

October 4, 2023

Great,

The team is always fast and helpful

LOHY.
Australia
Over 3 years using the app
Wholesale Gorilla replied October 10, 2023

Thank you for being a long-time customer. We really appreciate your business!

May 18, 2023

Go above and beyond to fix any issues. Great app that we don't have to look at often it just works in the background exactly as needed

Just Shear
Australia
Over 2 years using the app
September 20, 2023

Support has been great as we get this set up! Seems seamless & easy to use. Wondering what took me so long vs setting up individual codes for every new WS signup!

Leetie Lovendale
United States
30 days using the app
Wholesale Gorilla replied September 22, 2023

Thanks so much! We're glad our app has saved you time, and we welcome you to try our our new chat support if you're ever in a pinch!