Reviews (277)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for efficiently managing B2B and B2C operations on a single platform, highlighting its seamless integration of wholesale and retail features like quick order forms and customizable discounts. The discount code feature is also praised for enhancing promotions. Merchants commend its easy setup for price rules and inventory management, reliable Shopify integration, and responsive customer support, making it a valuable tool for optimizing wholesale operations.
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I love being able to offer my wholesale customers the option to shop online and that I can select the pricing and the products I offer. The quick order form is great. I had an issue where a collection had dropped off and Serhii sorted it out for me. Ideally a customer service rep based in Australia (or worked our hours) would be great, but within 12 hours my issue was sorted so all good.
It's fantastic to hear you're enjoying Wholesale Gorilla! Thank you for your review, and stay tuned for exciting new features.
Excellent App, has updated a few times and with each update newer and better features are included. But most importantly the support team are brilliant to work with.
Your 5-star review makes our day! We're always striving to exceed expectations, and can't wait to bring you even more great features.
Cannot recommend Wholesale Gorilla highly enough! We have been using it in our store for over a year and made what was a time consuming task became streamlined and a simple process to manage all our stockists. Support requests were met promptly and excellent communication. Wholesale Gorilla is worth it in every aspect.
We put a lot of love into Wholesale Gorilla, and we're happy to hear you love it! Thanks for the review.
Unlike other apps your live chat appears to be with a live human. Clemintine addressed my concerns quickly with a thorough explanation of what had transpired, without sending me links to articles that I would need to do homework on. She gave me the peace of mind I needed to move on with my day!
We strive to provide excellent service, and your feedback helps us do that. Thanks!
It’s been a great help having WSG! We are able to really grow our B2B business with their app while working off of a standard shopify plan. Support is fast and very helpful. The app isn’t buggy and it gets a lot done!
So happy to hear you're enjoying Wholesale Gorilla! Thank you for being a valued customer.
This app solves a lot of headaches for us, and we appreciate that! Customer service is fantastic with quick, very helpful responses. It checks a lot of boxes for us and is much better than the other wholesale software available outside of Shopify.
We so appreciate the 5-star review, especially from a Premium customer such as yourself. We're always here to help, and can't wait to bring many more exciting features to the app.
Very helpful staff, who assisted in finding the right plan to integrate how customers wanted the site to show up. App works great and is a very useful tool to show discounts using tags.
Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.
Simply put- the best wholesale app we've tried. It does everything we need and more. The UI is very intuitive and the support documents are thorough yet concise.
The support staff is top notch as well. If there is ever an issue, they are quick to respond, friendly, and very knowledgeable.
Your kind review absolutely made our day! We appreciate your business and look forward to helping further.
Works great, does exactly what it's suppose to do. Easy and quick to set up.
Had a slight issue after a few months, but with the online chat it was sorted within 20 minutes. Couldn't be happier with the product or service.
We're so glad to hear Wholesale Gorilla is making your life easier! We appreciate you taking the time to share your experience.
So far the app has been pretty simple to setup and use. I like that you can exclude and differentiate discounts differently for the same "Dealer" (i.e. some products are 20% off and some have a "set" price no matter the retail price)
Also customer service was incredibly fast in fixing a coding issue that was showing the incorrect price at checkout but the right price at the cart. It ended up being another app redirecting the checkout but they implanted some coding in my theme and got it handled in under an hour (pretty damn impressive these days).
So far no issues but will update if I have any!
Warmed by your review! Glad we helped & you're enjoying features. As for future issues, we recommend reaching out via chat or email for immediate help - we'll patch things up ASAP!