Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

September 7, 2015

I analyzed the other apps available and I am using this app in conjunction with their membership app, so that I am also able to customise differing discounts per collection, for our community- both online and in our store.

This works with our Shopify POS on iPad, and operationally what it means is my staff, don't need to check who's a member and who's not, if they are, the discounts will be automagically calculated for them when the membership/ wholesale discount is just before check out.

Online, it works wonderfully- I am now able to hold a private sale, ( yes, you heard me right) where our non members will not be able to see the prices or products on that collection.

The best part of this app/ combination of 2 apps is = excellent support. If you need something customised, it can be done, and Marius helped me with all of it.
So if you're overthinking about this app ( like I was in the beginning) just GO FOR IT. Because there is support and you can get quick and real feedback from the developer, so you can make decisions for your business quick and get this app implemented quick as well.

This review is also posted on the Membership App, as I am using both, and would like to give Supple Apps a Huge Thumbs up for their help.

Fullcirclesg
Singapore
Over 1 year using the app
August 24, 2015

Best customer service of any app so far. If you debating between this and Bold CSP, choose this.

Retro Active Smoke Shop
United States
Over 1 year using the app
September 28, 2017

Makes life so much easier. Great application that just always works

Magic White Board Sa
South Africa
Over 1 year using the app
May 1, 2017

The app gives us great flexibility in terms of creating different discount tags, custom minimums and now with the improved Custom Edit Prices feature it makes it really easy to go in and edit pricing. Very prompt and responsive customer service from Supple.

Nandj
Australia
Over 1 year using the app
March 31, 2022

Delighted with the ability of the app, it runs really well and the support is top-class. Thanks guys!

Pit Putty Trade (UK)
United Kingdom
Over 1 year using the app
Orbit replied April 8, 2022

Thanks so much for the review!! - Emily, Support Lead

December 22, 2020

Have not used the app yet but the setup went smooth thx to Sara ! In trials all seem to work as intended and this should give our business a nice boost :). Thx team Wholesale !

Grounded BMX
Belgium
Over 1 year using the app
August 30, 2020

The Wholesale Club offer great support and go above and beyond to help make sure the app is working correctly in your Shopify theme correctly.

Bramble & Hedge
Australia
Over 1 year using the app
September 17, 2020

Great app, I was happy to find that they are the same company who created my theme, so there was no integration issue that you might find in other apps.

Velocity Shop
United States
Over 1 year using the app
June 21, 2022

Love this this app. Makes it very easy to exclude the customers we need to exclude in each facet of our wholesale change. Support is very fast and helpful.

Coffee Beanery for Business
United States
Over 1 year using the app
Orbit replied June 21, 2022

I'm glad to hear the app has been so helpful to you!! - Emily, Support Lead

February 5, 2018

Obviously, a third party app isn't as elegant as a customer group pricing solution from Shopify itself, however, a Shopify Plus Plan is required for that. Until you are ready to drop that 2k a month, this is your best bet. Quick and competent Support.

Niyama Eu
Germany
Over 1 year using the app