Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

August 17, 2020

Works well and great customer service where there were issues. Allows us to serve wholesale customers without opening a second store.

The Spirit Merchant
United Kingdom
Over 1 year using the app
Edited June 26, 2017

This app is the perfect solution for our website - I love that I don't have unnecessary product variants, and the interface is incredibly simple to work with. Support is fast, efficient and has always been very patient with my questions.

Caterpillar Arts
United States
Over 1 year using the app
October 27, 2018

Great app and great support from the team! Everything seems to work perfectly with my website and resolves all my needs

Emballages Dura-Pak
Canada
Over 1 year using the app
April 26, 2019

The app is great, but what I appreciate even more is the support. They are very responsive, helpful and positive. We've had a few glitches getting it to work just right for our customers and the developers have always jumped right on to fix any problems we have.

Laced Hair
United States
Over 1 year using the app
July 27, 2023

The app works great and meets our needs. Customer service is also a big takeaway. They respond within a few minutes and have made the resolution to all our requests within 24h to 48h. I would highly recommend them.

Jedds Bird Supplies
United States
Over 1 year using the app
Orbit replied July 31, 2023

Thanks so much for sharing this!! - Emily, Head of Support

June 15, 2023

Easy and intuitive app to help power our B2B wholesale business. Customer service is always quick to respond and help resolve any issues we come across.

GetACTV
United States
Over 1 year using the app
Orbit replied June 15, 2023

So happy to hear this, thanks for sharing!! - Emily, Head of Support

October 17, 2021

Staff are efficient and lovely to work with.
App works great and covers all basis that we need in a wholesale app :)

JustResin
Australia
Over 1 year using the app
Orbit replied October 18, 2021

Thank you for the review! - Emily, Support Lead

March 13, 2023

Works Great! Very seamless. Very good customer service/tech support. We had a small bug, Orbit replied and fixed the issue over the weekend!

Heatgene
United States
Over 1 year using the app
Orbit replied March 14, 2023

Thanks for this review! I'm happy you had a good experience :) - Emily, Head of Support

October 11, 2016

A pleasure to work with...
They respond almost immediately and they deliver results
I wish we would have found them sooner!

Spencer Cormier6583
United States
Over 1 year using the app
Edited August 6, 2017

Fantastic app - it has streamlined how we can offer both retail and wholesale on our main shop. Support was quick and helpful. We've been using this for over 6 months and are thrilled.

Thepennypaperco
Canada
Over 1 year using the app