Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

March 10, 2022

Works well for my needs. I use the Quick Order Form and Net Terms add-ons. Customer support is timely and helpful.

Escentially Annie
United States
Almost 2 years using the app
Orbit replied March 11, 2022

Glad to hear this, thanks for sharing! - Emily, Support Lead

Edited May 21, 2020

Working well for us so far. We ran into an issue where we needed to apply two different discounts to a customer and had to get the Custom Prices add on for it. Ran into a tech issue with the CSV import not working with a CSV file and had to use Google Sheets. The support team was very responsive and solved the problem for us quickly.

Agro-Greens Wholesale
Canada
Almost 2 years using the app
Edited January 12, 2022

If you need a setting for wholesale customers, Pixel Union's Wholesale Club is the answer. Great features and nice service! Highly recommend.

New Designers Space
United States
Almost 2 years using the app
Orbit replied October 15, 2021

Thanks so much for the kind words! - Emily, Support Lead

October 26, 2018

Absolutely awesome app and team of support. It’s fundamental to our business, to be able to offer wholesale and wholesale prices when a customer logs in. Support is perfect for any questions..... one of the best apps.

Nemo Racing Inc
United States
Almost 2 years using the app
October 22, 2021

I use this app to give certain customers a discount. I give a very large range of discounts to one category of people and this app lets me set a custom price for each item. They are also extremely helpful for any issues and will usually fix anything within 24 to 48 hours. 10/10 will recommend for anyone looking for custom discounts.

Love is an Ingredient
United States
Almost 2 years using the app
Orbit replied October 22, 2021

Thank you for the kind words! I'm glad we were able to help you out! - Emily, Support Lead

Edited October 9, 2019

A big thank you to Emily and Declan from the Wholesale Club! They are amazing when it comes to customer service. The app itself is very easy to handle and it certainly is a must have when you are a wholesaler.

aaina & co
Australia
Almost 2 years using the app
May 3, 2022

Easy to install and use. Great customer support. I'd recommend the Wholesale Club app to anyone looking for a quick and effective solution.

Borelli Security Software Inc.
United States
Almost 2 years using the app
Orbit replied May 3, 2022

Thanks so much for the kind words, we really appreciate your support! - Emily, Support Lead

April 25, 2023

Easy to use app and great support - perfect if you want to run a B2B on your store without committing to a Plus subscription

Bay to Ridge
United Kingdom
Almost 2 years using the app
Orbit replied April 25, 2023

I appreciate you leaving this review! Thanks :) - Emily, Head of Support

May 23, 2022

Customer service is fast and reactive and very friendly, the app is simple and complete enough to meet our expectations.

mydogtra
United States
Over 1 year using the app
Orbit replied May 26, 2022

Thanks for your review!! - Emily, Support Lead

September 29, 2022

Great customer service! Super quick and responsive and helped to get everything sorted out same day.

Conifer
Canada
Over 1 year using the app
Orbit replied September 30, 2022

Thank you so much for this review!! - Emily, Head of Support