Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

June 17, 2023

The app was a little buggy, but the team helped troubleshoot and it works perfectly now! No other app comes close to this

Ember Body Jewelry
United States
Over 1 year using the app
Orbit replied June 21, 2023

I'm so glad to hear everything is working well for you! Thanks for the review :) - Emily, Head of Support

August 11, 2015

Amazing app and customer service! More than pleased with the assistance, service and application itself. A must have for every business owner!
Giselle

Shape Waist
United States
Over 1 year using the app
February 3, 2022

I use this app to offer discounts to my wholesale customers. I really appreciate the "Custom Prices" feature that allows me to modify all the prices at once. Whenever I need help with the plugin, their customer service is so responsive. They are able to identify where my problem is, resolve it, and they offer additional help. I am so grateful to have found this plugin and the the Pixel Union team has been so attentive to me.

K9Lifeline
United States
Over 1 year using the app
Orbit replied February 3, 2022

I'm so glad to hear that you're loving Custom Prices so far. Thanks for sharing your positive experience with my team! We appreciate your business :) - Emily, Support Lead

Edited January 1, 2023

Wholesale Club app has worked for us in an amazing way. After long hours of research, we gave this app and the additional products such as (custom prices) a try and we can say that this app has plenty of options to treat different customer levels the way you would though of it (just by setting tags to our customers).

Also, the customer service has been amazing, because we receive very quick and on point responses even on holidays.

Antum
Mexico
Over 1 year using the app
Orbit replied January 3, 2023

Thank you so much for this review! I really appreciate the kind words :) - Emily, Head of Support

May 2, 2023

Easy to setup and they have amazing customer support. They responded and solved the encountered problems extremely quickly.

DY Nutrition Schweiz
Switzerland
Over 1 year using the app
Orbit replied May 3, 2023

Thank you!! - Emily, Head of Support

October 23, 2020

We have been increasingly impressed with Wholesale Club and the support service from Pixel Union. Second to none! Having installed WC and all the additional features earlier in the year we were impressed with the quality of the app, and the email support from Rob. More recently we had suddenly completely change the theme of our site, and transferring WC and all the additional features was an absolute breeze with Rob's amazing support. Kudos to you all!

Sterizen®
United Kingdom
Over 1 year using the app
February 14, 2015

Very happy! It does what it says it will do and modifying the theme slightly to suit my needs was also very straight forward.

I recommend for any others wanting basic wholesale functionality.

Branche Kids
Australia
Over 1 year using the app
May 18, 2022

Best app for setting up wholesale - from small business to enterprise level ones. Easy to use, great logic, and the staff are willing to raise feature updates. Support staff is so helpful and professional. Shout out to Kay - she has been very responsive and goes above and beyond.

Source Home and Object
New Zealand
Over 1 year using the app
Orbit replied May 26, 2022

I'm so happy to hear this, thanks for sharing! - Emily, Support Lead

May 12, 2016

This product has been extremely helpful, saving us so much time inputting orders manually for wholesale customers and making it easier and more convenient for customers to pop by and make a purchase. Beyond that the support has been highly responsive and helpful with set up and troubleshooting questions. A+, would recommend to other companies.

Magic Carpet Yoga Mats
United States
Over 1 year using the app
March 1, 2019

The best app for Wholesale Prices and Customer, compatible with Shopify POS, always with updates and a great support.

KINGMONSTER
Mexico
Over 1 year using the app