Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

August 5, 2015

*********Helpful, Helpful, and MORE Helpful************
Thank God for this app. Yo have no idea of the struggle it has been for my company when it comes to a wholesale program. Its beyond time consuming dealing with emails and having to make invoices. With this app, a customer can have a login (With a Tag), then they can choose the items themselves, then they can pay for it on their own. It's no way they can try to cheat you out of your business, the app prevents that. They have to go by a minimum.

Wright Way Of Hair
United States
Over 1 year using the app
March 7, 2017

Great app, great service, definitely trust the 5* ratings and ignore the two or three bad ones. Def recommend this app.

Thisisflyte Eu
Latvia
Over 1 year using the app
Edited November 13, 2024

If you're looking for an alternative to Shopify Plus' wholesale features, this is it. Truly works perfectly. Any issue I've encountered has been quickly addressed by the team.

WallyGrow
United States
Over 1 year using the app
Orbit replied August 25, 2023

I'm so glad to hear your experience has been a positive one so far :) - Emily, Head of Support

April 12, 2016

This app is doing all the work for us! We couldn't be happier with our decision to integrate this software. Don't hesitate...

Grassroots California
United States
Over 1 year using the app
February 11, 2019

The customer service team were very prompt and helpful with any issues I had during set up. Great service!

THE SILVER COLLECTIVE
Australia
Over 1 year using the app
October 5, 2021

Took a while to get the app up and running as it wouldnt work with other apps and we had to wait for those app's developer's to delete the code. Now its up and running its working great! And the support from Wholesale club has been brilliant

Aqueous Guard®
United Kingdom
Over 1 year using the app
Orbit replied October 5, 2021

Glad to hear it's up and running! Happy for you :) - Emily, Support Lead

May 24, 2018

Love this app! The support team is super fast and very responsive. I was struggling to get my settings configured and they patiently walked me through the process.

I would honestly install other apps by them almost just for the support alone - they were helpful, understanding, and quick to solve any issues I had. One of the most pleasant experiences I've had with an app team!

Rogue Ceramics
Canada
Over 1 year using the app
March 6, 2023

This app makes it possible for our B2B & B2C business get online, and the support is excellent. We have multiple customer groups and 1500 products requiring custom prices so this is a difficult site to build, but Wholesale Club made it possible.

Oxytech.com.au
Australia
Over 1 year using the app
Orbit replied March 7, 2023

Thank you for this review!! - Emily, Head of Support

November 8, 2018

We have used this app for a while now to run our wholesale business alongside or retail one. The Wholesale Club team is SO helpful and responsive to our custom requests and glitches when combining with other apps. It's truly a great service and easy to maintain. Highly recommend!

Keshet Design
Australia
Over 1 year using the app
August 10, 2015

This app made my life 1000 times easier!!

I had almost given up on using a wholesale app after 2 disastrous experiences with "the other guys". So I reluctantly tried this one before saying "Forget It". Not only were they fast but it required no extra work on my part to fit my needs.I am very happy that I tried it.

Beautifulblackhair Ca
Canada
Over 1 year using the app