Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

Edited January 19, 2021

My whole business model runs off my ability to have the features that this app provides. Excellent product and the service is above and beyond.

Key Medical Supply
United States
About 1 year using the app
October 26, 2022

This app has been a great solution for organizing our wholesale orders, and the customer service is 5 star!!

STONE FOX SWIM
United States
About 1 year using the app
Orbit replied October 26, 2022

I'm so glad to hear this! Thanks for sharing! - Emily, Head of Support

Edited July 7, 2016

Would prefer it if there was more documentation available online so that users could install the app ourselves, but it's not a big problem because the customer service from Marius et al. is top notch.

Korudistribution
Canada
About 1 year using the app
May 16, 2022

I needed to set up wholesale on my site. I downloaded this app, and it was fairly straightforward. The only hiccup I had was my fault. I'm not very techy. I reached out to support and Jake took care of it. So thankful for him.
Lynn

The DIY Studio
United States
About 1 year using the app
Orbit replied May 18, 2022

Woohoo! I'm glad we were able to get you sorted out! - Emily, Support Lead

February 17, 2022

Excellent app and outstanding service! We are using this app since 1 year and we recommend this app!

teewerk.ch
Switzerland
About 1 year using the app
Orbit replied February 24, 2022

Thank you so much!! - Emily, Support Lead

May 9, 2022

LRS uses this app to help make our distributor purchase experience much smoother. This app works wonderfully. We did have some issues when we first installed and injected code into our theme 'Venue' but tech support from Orbit was on it! Had us fully up and running with working code fixes same day. Big thanks to the Orbit team. 10 out of 10, would recommend.

LONG RIDE SHIELDS
United States
About 1 year using the app
Orbit replied May 10, 2022

Thank you for the detailed review!! I'm so glad to hear you had such a positive experience :) - Emily, Support Lead

November 30, 2016

The team at Supple have been amazing at helping us out with our customer portal. They're quick to respond, clear and very helpful with our custom queries. We use their filter app as well and have had the same service. Big thumbs up from us.

Designbythem
Australia
About 1 year using the app
May 6, 2020

Great app. Does what's expected. Would like to see more options for quick-order form customization. Really fantastic customer support. Helped us get up and running fast and continued support as we implemented new features.

ORI Bags and Backpacks
United States
About 1 year using the app
March 8, 2021

using this app over 1 year. Love it and makes it easy for my wholesale customers to see WS prices. Also great to organize my ws vs retail customers . Support is very good and responsive by developers

Elizabeth Burry Design
Canada
About 1 year using the app
March 27, 2021

Awesome function and perfect support. Really easy setup. Highly recommended to new users with tier price

Xvape NZ
New Zealand
About 1 year using the app