Reviews (791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.
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Wholesale Club has done exactly what we wanted. It allows us to offer discounts by collection and also offer custom pricing for certain key products. Easy and straight forward to use and maintain. Rob and his team have been a great help when we have had any questions.
Support have been excellent getting this integrated and ready for us to use, looking forward to the wholesale orders popping up! They explained things clearly and tweaked some bits to make it match 'our style'. Thanks Emily & Rob!
This is the third time we have used their customer service and they were very quick to respond and fix an issue for us. Not sure if we have had such a good response with any other app service team we have used. If customer service is high on your list when it comes to using a specific app, this team does a VERY good job.
Woohoo!! I'm so glad to hear you had a good experience. Thanks for sharing :) - Emily, Support Lead
App is great - super easy to use, saved a lot of dev time. Very fast and helpful support team. Thank you!
I'm really glad to hear you've had such a positive experience! Thanks for sharing :) - Emily, Head of Support
This app is very simple to use. During set up I had some questions and the customer support was quick to respond and very helpful. Even months later they continue to offer great service.
Thank you for sharing! Happy to hear you had a positive experience :) - Emily, Support Lead
Excellent support rom start to finish. Made a request for an addition to the app which was accommodated without issue. In fact every interaction with support was very friendly and efficient, so can completely recommend.
We were looking for an app to use for our wholesale accounts and I'm glad we found this one! It has given us no problems so far, and very easy to use. Would definitely recommend it!
Wholesale is crazy!
The app is super easy to implement, the guides are very clear and the support (in English) responds promptly to any doubt. After I made a mistake (I mistyped the discount tag in some customer accounts, so they couldn't see their wholesale prices), I contacted Pixel Union for support and not only did they fix the problem quickly, but they even provided me with screen recordings of what they did on my site to help me understand where I went wrong (for free). I recommend Wholesale wholeheartedly! <3
Aw! Thank you so much for this glowing review!! I really appreciate you taking the time to share your positive experience. Thank you! - Emily, Support Lead
Not only is this a terrific little app packed full of features that we couldn't live without, it is also backed up by superb customer service - fast response, friendly, helpful advice (even when I'm being a numpty!) This company is what all app developers should aspire to be like - they deliver the best work they can and not just what's enough. Thank you, every pound we spend on this app is paid back many fold by the fantastic features allowing us to run our store the way we want to. I'm a very harsh critic but on this occasion I really don't have anything negative to say!
Awesome support, easy to use interface and no fuss installation - what is not to like? Creates a unified customer journey that does alienate either customer type. I have tried the other wholesale apps and this is simply the way forward!