Reviews (791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.
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Very helpful...we wanted a special customisation and their team went out of their way to do it in a very quick timeframe. Their response times are quick, friendly and professional. In terms of the App, it functions exactly how it is described. 10/10 would recommend this App to any business making the leap into wholesale.
Thank you so much for leaving us such a positive review!! I'm thrilled to hear it's been a great experience using our app so far! - Emily, Head of Support
The app works very well, easy to setup. Technical support is fast and efficient. I recommend to everyone who needs to do wholesale.
Thank you! - Emily, Head of Support
We use this app for our wholesale accounts. It has made the ordering process easier for everyone. We have a faster turnaround with dealer orders and they are able to see what is currently in stock and ready to ship.
The set up was easy and did not take a long time.
Anytime we have had issues with the app, the customer service response has been immediate. They have been quick to solve or help us solve any issue we have had.
Definitely recommend this app!
Technical support responds with in 24 hours and are very helpful. This app works great, even with our complex wholesale pricing structure. The NET30 option is a huge bonus.
Excellent customer support; app is extremely easy to use.
I tried a different wholesale before checking out Supple's- it didn't work at all! Impacted my site's load time, and it totally screwed up my back end. I had to waste a whole day manually deleting unwanted product variants. They also charged me a huge fee to install liquid code!
Since I have already been using Supple's Collection Filter app for 2+ years, I decided to try their wholesale app. No fee for the first liquid code installation! No added product variants. WAY easier to use- products sync in under 4 minutes. Fast, informative response from their dev team, and no annoying instruction videos to watch (seriously can't stand those). It works. Can't wait to finally launch my wholesale program.
Paige and her team have been amazing helping us every step of the way getting the app set up to work for us and our theme. We've reached out to them several times and they got the work done fast. Having this app on our site has drastically improved our wholesale conversions. Thank you!
It takes a little while for them to add the code to a custom theme that is not immediately supported by their app. But once they finish setting it up for you, everything becomes easier to manage and give your customers custom prices without having to move virtual mountains. Would definitely recommend to other online store developers to implement on their websites
I really appreciate this feedback, thank you for sharing! - Emily, Support Lead
The app is easy to use and does everything we need. Appreciate the helpful online guides and video tutorials. Whenever we have any difficulties we always receive excellent customer support with extremely fast response times from Kay.
Thank you for sharing your experience! It's great to hear that our documentation and videos have been helpful. I will pass this feedback along to Kay! - Emily, Support Lead
Supple App is the perfect solution to our problem. We needed something that allowed us to give different retailers access to our products at different pricing tiers and Supple Wholesale makes this possible. The customer service is EXCELLENT! They are always very fast to respond to our questions and setting the app up was a breeze!