Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

November 22, 2015

This app works well, and the customer service is amazing. They are quick to reply to any questions or concerns. I had tried a few different apps in the past, and one of them messed up my website preventing me from being able to display variant options on my product pages. I mentioned it to the support team at Supple Apps, and even though it was caused by a different app from a different developer, the awesome support team at Supple Apps quickly identified the problem and fixed it.

That's just great customer service. I totally recommend their products and services. If I could give them more than 5 stars I would.

Nori Lights
United States
6 months using the app
September 17, 2021

This app solved the issue of needing to have different price levels for various customers. We used this app in conjunction with an auto tagging app so our customers are automatically tagged when they create an account. Once logged in the see their correct prices using the Custom Prices part of this App. Custom and Technical support has been very good. We are very happy with this app and solved our issue of needed at once various customer levels of pricing on each item on our store.

Al Anderson's Source for Sports
Canada
6 months using the app
Orbit replied September 28, 2021

Thanks so much for sharing! Happy to hear it :) - Emily, Support Lead

October 17, 2023

B2B Wholesale Club has been an invaluable addition to our Shopify store. Their customer service is exceptional, and it has greatly benefited our business.

Empty Studios
Australia
6 months using the app
Orbit replied October 19, 2023

I'm glad to hear the app has worked so well for you, thanks for sharing! - Emily, Head of Support

February 29, 2024

The app itself has a couple of issues. But I will say that the customer service was excellent. Within a very short time they responded to me concern, and addressed and corrected the issue immediately. That means a lot to me, someone who is willing to listen to my concerns and is able to come up with a solution l, and in record time!

The Original Scented Gypsy
United States
3 months using the app
Orbit replied March 6, 2024

I really appreciate you leaving this honest review of your experience! Thanks for sharing :) - Emily, Head of Support

Edited July 16, 2018

Thank you for all your help!!!!

Rustyarrowdesigns
United States
6 months using the app
October 20, 2017

This app is awesome for our wholesale clients. The incredible customer support is super responsive and has helped me with all my custom requests I've had thus far. I would highly recommend this app to anyone looking to do wholesale pricing.

Squaremealkitchen
United States
6 months using the app
January 15, 2024

Great support when you run into trouble.
I feel very at ease knowing that I will be able to respond immediately.
I really hope that the processing after the decimal point will be the same as Shopify's rounding. I look forward to it.

Gluck und Gute
Japan
5 months using the app
Orbit replied January 17, 2024

I'm so glad to hear our support makes you feel at ease! We're always here for you :) - Emily, Head of Support

April 17, 2018

The app functions very well- I'd like to say that it is definitely optimized for stores that wholesale multiple items, so if that is you, this is the app!

The developers/ support are very friendly and respond in a timely manner. 5/5 stars, definitely worth giving them a shot

Plan Lit
United States
6 months using the app
August 7, 2015

Great app! I have tried out a couple of wholesale apps. First I was no fan of creating a lot of discounts which is needed using this app (Supple Wholesale). When I tried **other** wholesale apps, which looked even better than this app, my struggle started. First of all, they created a lot of new variants on my products. And suddenly my more complex inventory control app stopped working. But Supple Wholesale doesnt do this at all, it only helps me doing my business easier.

By Cry As
Norway
6 months using the app
August 2, 2022

This a really sound and app and the support, especially Kay, has been super helpful. The whole CS team there has been very accomodating.

Maya Jewelry
United States
5 months using the app
Orbit replied August 4, 2022

Thanks so much for this review, I will pass the feedback along to Kay!! - Emily, Head of Support