Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

March 8, 2022

This is a great app with great support. We initially used their Net30 features and then added more features as the client requested. Their minimum order feature works well. Their support is very responsive. Highly recommend. Thanks!

JPRO Supplies
United States
6 months using the app
Orbit replied March 8, 2022

Thank you so much for this review!! - Emily, Support Lead

April 20, 2017

Awesome app, and truly awesome service. Money well spent!

Glacier Peak Holistics
United States
6 months using the app
Edited January 17, 2023

The app works beautifully and all 3 times we required support the service was quick and efficient. We look forward to a long working relationship with the Wholesale Club team.

Art of the Tile
Canada
6 months using the app
Orbit replied November 23, 2022

Thank you for this great review!! I appreciate it :) - Emily, Head of Support

March 10, 2023

Excellent customer service. Very good support. Hope this app helps us achieve the wholesale goals. Great app.

Soothing Crystals
United States
6 months using the app
Orbit replied March 10, 2023

I am glad you like it so far! Thanks for sharing :) - Emily, Head of Support

September 4, 2020

We couldn't be happier with Wholesale Club! The app was easy to install and configure. Their online support guide is really helpful, and when stuck in or in need of a custom solution, Emily at Pixel Union went above and beyond to make sure everything was configured to our needs. I couldn't be happier and 100% recommend choosing this app.

Nicole Brayden Gifts
United States
6 months using the app
July 26, 2023

I implemented the Wholesale Club app a few months ago, and I must say, my experience has been incredibly smooth. While setting up the app, I did encounter a few initial challenges, but the team behind it was exceptional - patient and always ready to help. (shoutout to Paige and Jack!) They addressed all my questions with grace and even provided clever workarounds to suit my specific business needs.

Managing special pricing can be quite complex, but this app has truly simplified the process for me. It has become an invaluable tool, making it effortless to train my staff on onboarding new customers with special prices. Moreover, I am delighted that the app doesn't slow down my website, as I've had nightmares when I was previously working with WooCommerce.

The Wholesale Club app is a straightforward yet powerful solution that has saved me from spending hundreds of dollars on other alternatives. I am thrilled to have discovered such a reliable and budget-friendly solution. It has made it easy for me to switch my wholesale customers to be able to purchase online instead of having to manually process POs and deal with countless errors in data entry. I highly recommend it!

Rubenstein RB Digital Inc
Canada
6 months using the app
Orbit replied July 28, 2023

This is one of the most thorough reviews we've ever received. Thanks so much for taking the time to share your perspective and experience of our app and our support team! It really means a lot to us! - Emily, Head of Support

July 27, 2020

The customer support has been amazing. The team have replied to my requests for help within 24 hours and even fixed up small bits of coding that I couldn't do myself. The plug-in does take a little bit of time to get your head around but it does everything that I need it to and it's the perfect option for offering wholesale to my customers without the need to set up a completely different platform.

Pili Pala Pieces
Australia
6 months using the app
November 22, 2015

This app works well, and the customer service is amazing. They are quick to reply to any questions or concerns. I had tried a few different apps in the past, and one of them messed up my website preventing me from being able to display variant options on my product pages. I mentioned it to the support team at Supple Apps, and even though it was caused by a different app from a different developer, the awesome support team at Supple Apps quickly identified the problem and fixed it.

That's just great customer service. I totally recommend their products and services. If I could give them more than 5 stars I would.

Nori Lights
United States
6 months using the app
September 17, 2021

This app solved the issue of needing to have different price levels for various customers. We used this app in conjunction with an auto tagging app so our customers are automatically tagged when they create an account. Once logged in the see their correct prices using the Custom Prices part of this App. Custom and Technical support has been very good. We are very happy with this app and solved our issue of needed at once various customer levels of pricing on each item on our store.

Al Anderson's Source for Sports
Canada
6 months using the app
Orbit replied September 28, 2021

Thanks so much for sharing! Happy to hear it :) - Emily, Support Lead

October 17, 2023

B2B Wholesale Club has been an invaluable addition to our Shopify store. Their customer service is exceptional, and it has greatly benefited our business.

Empty Studios
Australia
6 months using the app
Orbit replied October 19, 2023

I'm glad to hear the app has worked so well for you, thanks for sharing! - Emily, Head of Support