Reviews (791)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage wholesale and retail operations on one platform, offering features like custom pricing for different customer groups, net payment terms, and quick order forms. They appreciate the detailed discount settings, additional fee options, and product visibility customization. The app's stability with complex pricing and large volumes, along with responsive and effective customer support, is also noted positively.

April 26, 2017

Good support. I've used for two different stores now. App is very helpful.

Smokea
United States
14 days using the app
July 2, 2018

So far this app has been everything we wanted. No duplicate variants, easy to assign tags, very responsive help. Have seen no issues yet.

Will probably try more of the add-ons once more time has passed.

Ninanguyendesigns
United States
14 days using the app
July 20, 2015

We have tried other apps for our wholesale application, and have always had issues with them. This one saves us time and no need to worry about extra variants. Marius has been great to work with!

The Gem Shop Inc
United States
14 days using the app
September 21, 2020

Just in trial mode still, but so far with all of the tests that I have done, it was worked great. The team at Pixel Union has also been a huge help with a few things that I wasn't sure how to do. Great customer service and a quick response time!

Thornell Corporation
United States
14 days using the app
August 14, 2015

Love the App so far! Superb Customer Service! They were very quick to respond and always super helpful and friendly!

Spiritofdrini
Switzerland
14 days using the app
January 11, 2022

Kay was very responsive and helpful. Not every app is perfect, but the help that was received was great! Any questions I had was answered along with any issues.

JACKL Coffee
United States
13 days using the app
Orbit replied January 13, 2022

I'm happy to hear this, thank you for sharing! - Emily, Support Lead

September 8, 2022

The support team at Wholesale Club is over the top! Paige is very knowledgeable and she replied all the requests promptly. She also proposed suggestions on how to address some of the features we needed (that was not directly offered by the platform). She even contacted the devs team to adjust some of the UX issues I had.

Purpos
United States
13 days using the app
Orbit replied September 8, 2022

Thank you so much for leaving these kind words! It means a lot to me. I will be passing along to Paige!! - Emily, Head of Support

Edited November 8, 2021

The initial setup of the Wholesale Club app is a breeze. The sync process is a little slow but other than that it's a great app. Kay from the Support team was a massive help. Thanks again!

Dropship Order
Australia
13 days using the app
Orbit replied November 9, 2021

Thank you so much for sharing! I will pass your kind words along to Kay :) - Emily, Support Lead

December 29, 2016

Exceptional customer service helping me with all the setup questions I had. Response time is so fast and very thorough and much appreciated!

Blooming Lotus Jewelry
United States
13 days using the app
August 23, 2020

For us, the best Wholesale application (after testing many others). Excellent support and reactivity!

Gexist
Switzerland
13 days using the app