Reviews (783)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex pricing structures and multiple pricing tiers, crucial for handling diverse customer types and product groups. Key features include the ability to customize product visibility, apply discounts based on customer tags and collections, and hide specific products from retail customers. Merchants find the app user-friendly, noting its seamless integration with Shopify and straightforward setup. The app is known for its stable performance and regular updates, enhancing business operations. Customer support is particularly praised for being responsive and efficient, with support staff providing valuable assistance with custom code and quick troubleshooting via live chat and email. Merchants consider the app essential for optimizing their wholesale operations on Shopify.

December 29, 2016

Exceptional customer service helping me with all the setup questions I had. Response time is so fast and very thorough and much appreciated!

Blooming Lotus Jewelry
United States
13 days using the app
August 23, 2020

For us, the best Wholesale application (after testing many others). Excellent support and reactivity!

Gexist
Switzerland
13 days using the app
June 23, 2015

Great solution to an ongoing hurdle in managing wholesale accounts - even better is the support Marius provides.

Quick, efficient and very helpful!

Ruffneck Scarves
United States
13 days using the app
June 21, 2017

This is a pretty good app, I would recommend it and use it again. Support very is responsive and friendly.

I chose 4 stars over 5 as there are some upfront set up costs that become annoying and start to add up, but in general, these costs and limitations of the app are worth it for setting up "functional" wholesale capabilities on your website.

Enjoybearwithsalmon 2
United States
9 months using the app
June 21, 2019

Uninstallaed this app and it's still sending our customer details to their servers. Also did not remove their code from our liquid template

T8
Hong Kong SAR
9 months using the app
Orbit replied June 24, 2019

Hello, we're sorry you're experiencing this issue. When the app is first installed, we create a backup of your theme so that if you want to remove the code, you can do so easily! We've sent you an email with more detail of where to find that backup. Please check your junk folder if you cannot find this response.

April 13, 2017

Great app! Looking for an app to handle our Wholesale pricing needs that doesn't require the need of a b2b gateway and Wholesale Pricing by Supple does just that. Great customer support and super fast assistance. Thanks

Prgnx
United States
12 days using the app
Edited February 11, 2023

金額が反映されないバグが多く日本のB2B取引では使えない。
金額が反映されないバグが多く日本のB2B取引では使えない。
金額が反映されないバグが多く日本のB2B取引では使えない。
金額が反映されないバグが多く日本のB2B取引では使えない。

roun Wholesale Store
Japan
9 months using the app
Edited March 12, 2019

App is great, simple to use, effective and when we did have a slight issue their support was responsive and timely (thanks Patrick)!! Definitely will be looking at more of Pixel Unions apps!

Inline lighting
United Kingdom
11 days using the app
October 7, 2021

日本から、越境ECを展開するECサイトの卸売先用の売価表示に利用しています。基本的な流れは、登録された顧客情報のうち、卸売先に該当する顧客データにタグで #Gold #Silver などを付与し、タグ毎に異なる売価設定を表示させるというものです。タグ毎に対象商品(コレクション)を設定できるため、A社に提供できる商品と、B社に提供できる商品を区別しつつ、共通の商品でも卸値を変更することができます。 OS2.0 DAWNテーマに対応し、サポートも丁寧で推奨できます。

Kuzakura Yayoi|A mail order site that sells famous products from Kyushu which are backed by beautiful nature and traditional crafts
Japan
10 days using the app
Orbit replied October 12, 2021

Thank you so much for this review! - Emily, Support Lead

March 21, 2019

We used this app to set up our brand's wholesale trade portal. It has all the features we needed to get our wholesale site up and running, and customer support was extremely helpful and responsive when we were setting everything up. Love it!

Norden Trade
United States
10 days using the app