Reviews (783)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex pricing structures and multiple pricing tiers, crucial for handling diverse customer types and product groups. Key features include the ability to customize product visibility, apply discounts based on customer tags and collections, and hide specific products from retail customers. Merchants find the app user-friendly, noting its seamless integration with Shopify and straightforward setup. The app is known for its stable performance and regular updates, enhancing business operations. Customer support is particularly praised for being responsive and efficient, with support staff providing valuable assistance with custom code and quick troubleshooting via live chat and email. Merchants consider the app essential for optimizing their wholesale operations on Shopify.

April 24, 2023

Set up was quick and easy. Jack at support was very helpful and quick to help me optimize my site. Thank you.

The Siebenthaler Company
United States
4 days using the app
Orbit replied April 24, 2023

I'm really glad to hear the setup was so easy! Thanks for sharing :) - Emily, Head of Support

January 14, 2022

Very helpful support team. Quick response and to the spot suggestions and solutions. Strong features that cater to our store need.

Cosmetic World
Canada
4 days using the app
Orbit replied January 14, 2022

Thanks for sharing! We really appreciate it :) - Emily, Support Lead

October 6, 2016

Great app, and FABULOUS customer support!

Designed To Shine 2
United States
4 days using the app
September 21, 2023

$100 A MONTH FOR PRODUCT VISIBILITY.

angelchimesusa
United States
3 months using the app
September 14, 2022

Whosales Club is a must-have application in your shop if you want to have a B2B shop that meets all your needs. It is a very complete application where you can customise each customer view with specific filters according to the target. We are very happy with the support team for all the help they have given us.

KMB shoes
Spain
2 months using the app
Orbit replied September 14, 2022

Thank you so much for sharing these kind words! - Emily, Head of Support

July 28, 2021

We had some problem with the theme, but it was handles quick en with a great explanation. Even a smal movie provided.

3:16 Europe Distributors
Netherlands
2 months using the app
December 4, 2021

Rob helped me quickly to figure out a compatibility issue. Ultimately we were unable to use the plugin because it didn't work well with our subscription plugin, but the team was honest and quick to respond to my questions!

Performance Equine Nutrition
United States
3 days using the app
Edited November 9, 2020

It has been a slow process of fine-tuning this app exactly as I want, but things are looking great! Previous to installation, I thought it was impossible to run wholesale and retail orders through one website, but Wholesale Club has proven me wrong! I signed up for the Premium Onboarding program which was a great investment: Emily and Sarah were incredibly helpful and patient with me as we worked through the steps of establishing a wholesale side of our site and figured out the necessary customizations. Despite some limitations to the customizable elements (ie: regarding shipping costs), the support team is helpful at suggesting and assisting with work-arounds. Considering that there is no app that will be 100% perfect for all online stores, Wholesale Club provides a great option for anyone hoping to offer a customized shopping and checkout experience to specific groups of wholesale customers.

Sa Boothroyd Gallery
Canada
About 2 months using the app
October 15, 2020

Wholesale Club App does what it says. We now, basically have 2 websites with the same URL...!! One is open to the retail public and the other is password activated for our B2B customers only - a lovely private area for our VIP's. I struggled initially with the set-up, however, I opted in for their Premium On-Boarding support for a one time fee and had awesome Tech support via email. Thanks to Sara and James for their support and patience. Champions :)

GREEN HEMP AUSTRALIA
Australia
About 2 months using the app
April 4, 2023

Has great potential, maps the separate price structures great and offers further great features that are just as simple and effective.

Unfortunately, you need help so that the theme is not "broken" when going live, but no one responds after multiple letters.

I hope that this way someone is to reach...

Paintball Buddy
Germany
2 months using the app
Orbit replied April 4, 2023

Hi! I'm so sorry to hear you've been having trouble with your install. We don't have any emails from you right now, but I've sent one directly to you to get this conversation started. Please respond to me ASAP! - Emily, Head of Support