Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and streamline workflows. It offers B2B and dedicated wholesale styles, with features like separate customer management, volume discounts, and coupon issuance. The app is praised for its customizable sign-up form, prompt customer service, and user-friendly interface. It's ideal for B2B/B2C businesses not on Shopify Plus. Merchants appreciate its integration of retail and wholesale into one store, professional-looking wholesale store, and complex wholesale pricing feature. It also supports different discount tiers and focused pricing groups, with fast operation and excellent support.

Edited May 19, 2020

Good Service and good app . Very helpful and fast service and direct contact . b2b is no simple like that -

DPM69 Disribution
Italy
5 days using the app
September 21, 2020

So far, so good. The app works well, and the technical support person is helpful. They offer necessary adjustments free of charge.

Kinokuniya USA Wholesale eStore
United States
5 days using the app
July 10, 2019

Great app. Very easy to use. This is exactly what we were looking for. The customer service rep was very helpful and quick to respond.

SPORT CONCEPT MFG.
United States
5 days using the app
Wholesale Helper replied July 10, 2019

Thanks so much Jon...Love hearing is it "exactly what you were looking for" :)

January 17, 2022

App works well and customer service was quick and easy for some small aesthetic changes we needed. Great app!

Freed's Bakery
United States
5 days using the app
Wholesale Helper replied January 19, 2022

Great to hear the app is working well for you and Customer Success was able to help! Let us know if you need anything else.

- Wholesale Helper Team

March 26, 2021

Doesn't track like Bold does. Also you get spammed with messages or the app asking for reviews each time you load it. Very annoying. Reported to the devs a few times and was even told I would be removed from the spam messages but I don't think that is possible. Not a bad app but I would go with Bold instead just due to more features. We will be migrating soon due to lack of extra shipping options too. Even though there are advanced shipping options it is very limited and can't even show a popup to say something like you will get an additional invoice for shipping or similar.

Taigen Tanks
United States
5 months using the app
May 11, 2020

Looks great. Our use case was that we wanted industry trade pricing. Not really wholesale, but the app works great for our needs to tag different customers with different pricing. We needed some dev work with our currency convertor and cart, but development was quick. Used a different app which broke my site, but this worked great.

Ollie Nickel
Canada
5 days using the app
February 1, 2022

I have been looking for an app like this one that provides discount categories for my customers for some time. Essentially besides being used as a wholesale tool, it is a great tool to group customers at different discount levels basically acting as a loyalty feature... PERFECT! I couldn't be happier to have resolved my criteria. Great, friendly and fast service as well! Thank you

BeadsBalzar Beads & Crafts
Cyprus
5 days using the app
Wholesale Helper replied February 1, 2022

We are so happy to help :)

- Wholesale Helper Team

February 10, 2020

This app is exactly what I was looking for! It was very easy - their support team sets it up and they have excellent customer service. They have been very helpful with my questions and always offer solutions. If you are looking for an app to offer wholesale pricing or customized discounts - this is the app to get!

Vélin Home
United States
4 days using the app
December 29, 2022

Poor Support and Poor App Design/Dev.
The support is very creative with their avoidance to help you.
They will reply to you without resolving any issues so they can buy more time.
They want to jump on a call :-) to give you their reasons.
This is an overrated app and not well designed and developed.
---

Trademaster
Australia
4 months using the app
December 19, 2022

The design is simple and easy to understand. Above all, I am relieved by the kind support and the quickness to clear problems.

CUI_TUI-E discs&tapes
Japan
4 months using the app