Reviews (526)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its dual B2B and B2C functionalities, enhancing sales and operational efficiency. Key features include customer management, volume discounts, and a versatile "Wholesale Catalog." Its seamless integration with websites and exceptional customer support, noted for responsiveness and proactive assistance in setup and customization, are particularly valued.

April 4, 2024

Best wholesale app and best team to work with.

Michael Jon Designs
United States
9 months using the app
April 1, 2024

Great app with great support, highly recommended!

Código 1530
United States
7 months using the app
April 23, 2024

I had some issues with the app configuration, but the team were able to solve all my problems! I think the app is worth it for people who wants to build a B2B store!
The only thing I think could be improve is to be able to create different tags with different payment terms. Right now, you can only have one customer tag that regroup all the payment terms.

Estrielec
Canada
12 days using the app
March 6, 2024

Have been using the wholesale app for a little over two years now. It certainly has made life a lot easier having a portal where customers can directly place wholesale orders.

Customer support has been great at assisting us when we run into any problems. They also found ways to make the app work for us even though we are using other apps that are not compatible with the wholesale app.

Planet Rhinestone
United States
About 3 years using the app
April 3, 2024

WPDB2B is exactly what we were looking for. Support is stellar and went above-and-beyond to accommodate our needs. Would highly recommend.

KAATSU
United States
3 months using the app
March 4, 2024

Customer service is always so so helpful and the app works how I need it to :)

The Quirky Cup Collective
Australia
Almost 3 years using the app
March 13, 2024

First and foremost,
I would like to sincerely thank the team responsible for this app and the developers. We have been using this app for over 2 years now, and it has had a significant impact on our company's sales. After trying out numerous wholesale apps and testing them, this app had the most features, and it had many of the features we desired.
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[1. Dedicated wholesale section / B2B, B2C combined store]
What stood out to me most was the ability to choose between two styles in this app, which I found only this app offered on Shopify. Originally, we utilized the B2B style, where all products on the existing collection page would immediately receive discounts upon logging in. However, during a major website overhaul, as the discount rates differed for retail and wholesale customers, we opted to switch to a dedicated wholesale section that only wholesale customers could see. The flexibility to switch styles was truly appreciated, as most wholesale apps do not offer this dual functionality.
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[2. Features]
The app allows separate customer management, provides volume discounts, and issues coupons. The sign-up form is also customizable. It was incredibly convenient to have all related features available with just this one app, without the need for separate downloads.
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[3. Prompt feedback and customer service]
The best aspect is the ability to call and inquire directly. Even when contacted via email, we received prompt responses and feedback. Recently, when an issue related to this app arose on our website, the manager and developer formed a team, engaged in an online meeting with me, quickly grasped the situation, and resolved the problem in real-time. Furthermore, they continuously followed up to ensure our website was functioning smoothly. I sincerely appreciate the swift customer service.
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They made great efforts to accommodate our requests for various feature modifications and worked diligently to address them as quickly as possible. I am truly grateful.

ChoKoLids
United States
About 1 year using the app
February 16, 2024

Years ago we sought out a Wholesale Pricing app and tried a bunch, but this one met our needs of individual product pricing and the monthly fee was very reasonable compared to the rest. We have a very large catalog of products >10,000 and Wholesale Pricing Discount B2B enables us to offer a complex wholesale pricing feature to our customers. The support is always top notch and we couldn't be happier to continue to use this app as we have done for the last few years.

instaballoons Wholesale
United States
Almost 4 years using the app
February 19, 2024

Support is quick to respond to any issues that arise. They way our site is designed along with Wholesale Pricing app, we can cater to both Retail and Wholesale customers on the same site without having a special place for wholesalers to shop.

Hardware Decor
United States
Over 2 years using the app
March 12, 2024

Had an issue, turnaround time was fast, as was on point for projected solution 1-2 days. Happy customer!

Hobby Haven Distribution
Canada
6 months using the app