Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and streamline workflows. It offers B2B and dedicated wholesale styles, with features like separate customer management, volume discounts, and coupon issuance. The app is praised for its customizable sign-up form, prompt customer service, and user-friendly interface. It's ideal for B2B/B2C businesses not on Shopify Plus. Merchants appreciate its integration of retail and wholesale into one store, professional-looking wholesale store, and complex wholesale pricing feature. It also supports different discount tiers and focused pricing groups, with fast operation and excellent support.

Edited July 20, 2023

UPDATE: They worked with me to help fix my theme. I am grateful that they changed the code back so my customers could check out.

I am pretty sure when I uninstalled this program, it broke the theme for my store. Super fun times, my customers haven't been able to check out normally.

LITTLE RAD THINGS
United States
3 months using the app
Wholesale Helper replied July 24, 2023

Glad to get you on the right track!

Let us know if you need anything in the future :)

- Wholesale Helper Support Team

July 6, 2023

Excellent service and hands-on attention. I needed a little custom work to make the pricing look more to my specifications and they did it in less than 24 hours. Thank you!

Nikki Chasin
United States
8 days using the app
Wholesale Helper replied July 6, 2023

Awesome to hear that we were able to help you with customizations in less than 1 day!

Let us know if you need anything in the future.

Wholesale Helper Support

May 30, 2023

Seriously, best costumer service ever! I am very glad to have installed this app to my Shopify account.

Schnauze & Co.
Germany
2 months using the app
Edited May 18, 2023

UPDATE: They have been a great help providing work arounds and customizations. Most of this should be native app options and great to hear that these features are on their development list. 4 stars now with the customizations however be ready to request help again if you ever update your theme as the custom code will likely be lost. For those new to Shopify, you will eventually need to update your theme.
ORIGINAL REVIEW: A bit painful so far compared to other wholesale apps.
1. You can't select what products to offer you customers, it your whole store. There is a workaround using another app from same developer to hide products however this then leaves large gaps in your products and other issues.
2. No option to sort your products manually, they are a mess. Only option for best selling, price, alphabetical. Shopify is smart enough to allow manual product sorting, need that feature in the wholesale portal
3. No option to set product image sizes, they are huge
4. To hide standard checkout for your net term customers requires special code
5. Customer tags push to orders as order tags. This makes no sense, some of our customers have tags for other reasons not relevant to the order. This feature needs a toggle. Some customers have 6-8 tags, if they order all the tags push to order tags. Not good

Rusty Dog Coffee
United States
3 days using the app
July 5, 2023

Customer service is exceptional. Insanely easy to integrate and get started quickly. Very happy and would recommend

lumenlight Lighting supplier
Australia
5 days using the app
Wholesale Helper replied July 6, 2023

Thank you so much for the kind words!

Let us know if you need anything in the future.

- Wholesale Helper Support

October 17, 2023

Merci pour votre aide précieuse. Même avec la barrière de la langue vous avez réussis à comprendre mes demandes. Des développeurs ont travaillé spécialement sur notre thème.
Je recommande cette application notamment pour son service client rapide et compréhensif.

COOKNRUN Pro
France
3 months using the app
July 19, 2023

Wonderful customer service and fantastic app. If you are looking for the best B2B or B2C app, this is it!! Highly recommend.

Carolina Country Bling
United States
About 22 hours using the app
Wholesale Helper replied July 24, 2023

Wow...we appreciate the kind words!

Let us know if you need anything in the future :)

- Wholesale Helper Support Team

September 19, 2023

Sind mit dem Service sehr zufrieden, auch mit den individuellen Anpassung im Checkout.

SPONSER EUROPE GmbH
Germany
5 months using the app
August 16, 2018

Excellent app and the integration into my website has been flawless with the development team making some changes to fit my needs seamlessly!
Highly recommend!

Black Arrow Motorcycle Gear
Australia
Almost 5 years using the app
Edited September 17, 2018

Great app! It does exactly what I was looking for and it's easier to use than other wholesale apps that I tried out. On top of that, Seth and his team were a great help when I didn't know how to set up the app myself. They responded so quickly and were able to make all the changes that I wanted. Top notch customer service! Highly recommend!

Ultra Paws
United States
Almost 5 years using the app