Reviews (536)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and improving operational efficiency in both B2B and B2C sectors. It offers versatile features like volume discounts, customizable sign-up forms, and a combined wholesale and quick order "Wholesale Catalog." Merchants value its ability to handle complex pricing structures and show customized pricing without discount codes. The app is noted for its reliability and speed, with customer support praised for being responsive and effective in resolving issues and making customizations.

February 19, 2024

Support is quick to respond to any issues that arise. They way our site is designed along with Wholesale Pricing app, we can cater to both Retail and Wholesale customers on the same site without having a special place for wholesalers to shop.

Hardware Decor
United States
Over 2 years using the app
May 1, 2024

Good concept but didn't work for us. We needed discounted pricing based on volume of multiple different products, ie 10 of a, 10 of b, 10 of c = lowered price because you got 30 total. Much more complex than that but ultimately it didn't work for our needs.

RACEceiver
United States
About 2 months using the app
April 23, 2024

I had some issues with the app configuration, but the team were able to solve all my problems! I think the app is worth it for people who wants to build a B2B store!
The only thing I think could be improve is to be able to create different tags with different payment terms. Right now, you can only have one customer tag that regroup all the payment terms.

Estrielec
Canada
12 days using the app
May 18, 2024

Great to work with! Great app, thank you!

Wren and James
United States
Over 1 year using the app
February 16, 2024

I wanted to take a moment to share my experience with Wholesale Helper on the Shopify App Store.

Working with Wholesale Helper has been a positive and seamless experience for me. The application's user-friendly interface and robust features have significantly improved my workflow.

RNB Jewellery
Canada
Almost 2 years using the app
April 26, 2024

Excellent app, does exactly what it says on tin. Had a slight issue with the checkout which was solved very quickly by the support/tech team. Highly recommended

ABCO Workshops
United Kingdom
About 1 month using the app
December 6, 2023

Vents.com — This company is the real deal. They provided great customer service with some of my initial questions. 20 minute on boarding demo, and already made two customizations, so that when someone is logged in it hides the create account, and if they are logged out, it shows the create account. As well as they added a logout feature on our navigation that shows if logged in and hides if logged out. The app is full of wholesale related pricing features for basically anything that you can think of. I really like the variant price control and pricing groups.

Vents.com
United States
About 2 months using the app
Edited January 2, 2024

The support team fixed my issue after a week of back and forth. The owner called and explained the issue and solved it within the day. Satisfactory service but I wish the support team wouldn't have kept closing my case.

Other than that, the app does what it's supposed to and has been good to me. A little slow, but wholesalers can deal with it.

AirTac Customs
United States
6 months using the app
March 4, 2024

Customer service is always so so helpful and the app works how I need it to :)

The Quirky Cup Collective
Australia
Almost 3 years using the app
May 9, 2024

EXCELLENT customer service! They stayed on the phone with me for a while explaining things and even customized a bunch of things for me - very quickly - for free. The app has alot of great features and is great for what we wanted.

Jool Baby
United States
3 days using the app