Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust functionality, user-friendly interface, and exceptional customer service. It's ideal for businesses with tiered pricing models and those seeking a wholesale solution, offering two styles - B2B and a dedicated wholesale section. Merchants appreciate its separate customer management, volume discounts, and coupon issuing features. The app is praised for its quick start-up time, live chat support, and seamless integration with new themes. However, some merchants suggest more design customization options. It's seen as a reliable tool for making stores cohesive and user-friendly for both customers and teams.

May 24, 2023

The app is really good, but what's top-notch is their customer service. They always jump to help out whenever I have any trouble.

Akostar Inc
United States
Almost 2 years using the app
May 5, 2023

This app is AMAZING! So far the customer service & tech team have been fantastic! We had some issues with the variant price and they took care of it right away. We asked them to remove the struck out price, and they did that too!

I have not seen another app like this and it is truly amazing for our needs!

Cali Pet
United States
5 months using the app
May 26, 2023

VERY BAD assistance in relation to the exorbitant cost they charge.
They usually respond after one day to our requests so it is VERY DIFFICULT to solve problems because of the long lead time.
They DO NOT OFFER unlimited stock so our wholesalers could not place orders. This is a ridiculous limit.
We removed the application and for a whole day WE HAD HUGE HUGE PROBLEMS with our website, the PRICES in each product tab were HIDDEN for all our customers !!!!!
Luckily we downloaded another application which solved the problem for us.
We're sorry but we do not recommend this app. They still have to train themselves before selling themselves as an application on such a renamed site as SHOPIFY

www.chiarastellacattana.com
Italy
10 months using the app
June 7, 2023

"We can't say enough about how fantastic the support is from Wholesale Helper! We use the Wholesale Pricing Discount and Wholesale Order Form & ReOrder plugins to run our Shopify wholesale store. The app works great and if there are ever any issues, the support team is incredibly responsive to help us solve any issues we encounter. Daniel, Joshua, Shanna, & Mehak have all helped us get set up and iron out any glitches we have run into... Including custom theme development to tailor-make our wholesale store an awesome user experience for our wholesale customers. WIsh I knew the names of all the other people that are behind the scenes so I could give them a special thanks as well. Honestly blown away with how good the support is. It's a hard thing to find these days. You guys rock!"

Natural Heart Doctor Shop
United States
21 days using the app
Wholesale Helper replied August 30, 2023

Amazing to hear the support has been great!

Let us know if you need anything in the future.

- Wholesale Helper Support Team

June 16, 2023

We have been so impressed with this app and the team that supports it. After looking at a number of Wholesale apps, this one was the clear winner with a robust feature set, slick UI (both customer facing and admin), plenty of customization options to align the look/feel with our brand, and fair pricing. We have also required some very specific customizations for our business and they have done the work for us quickly, accurately, and at a very reasonable hourly rate. Wish all Shopify apps were this good!

Blueshift Nutrition
United States
About 1 month using the app
Wholesale Helper replied June 30, 2023

<3

We work super hard and are grateful for your kind words and that we have been able to help your business!

Let us know if you need anything.

- Wholesale Helper Support

August 31, 2023

Really amazing customer support and functionality. Had a customization request and the team was quick to respond and make the changes for me.

IPR Distributors
United States
5 months using the app
July 28, 2023

Amazing customer support! Works great for our needs. Does exactly what is advertised. Highly recommend!

Cera Cera
United States
7 months using the app
Wholesale Helper replied August 23, 2023

Thank you for the kind words...Let us know if you need anything in the future!

Wholesale Helper Support Team

July 21, 2023

Simple and fast app. Happy with performance. Support were able to help with some small theme changes which is much appreciated. Overall, this is more powerful than Shopify Plus' Wholesale channel.

Direct Suspensions
Australia
3 months using the app
Wholesale Helper replied July 24, 2023

Thank you so much for the kind words!

Let us know if you need anything in the future :)

- Wholesale Helper Support Team

April 25, 2023

Super customer service! Have spoken with several team members and they are all extremely knowledgeable and willing to go the extra mile to ensure the customer gets what they need.

SummaForte
United States
9 months using the app
Wholesale Helper replied May 1, 2023

Love this! Let us know if you need anything in the future.

- Wholesale Helper Support Team

June 7, 2023

Great Customer Service, excellently priced app offering robust features with very intuitive UI. Fantastic on it's own and even better with Wholesale Lock Manager. Any problems resolved with Customer Support very quickly, highly recommended!

Semilac
United Kingdom
6 months using the app