Reviews (541)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing both B2B and B2C operations, praising its ability to offer individual pricing and volume discounts that boost sales. The user-friendly interface and "Wholesale Catalog" feature simplify ordering processes. It performs reliably for businesses of all sizes, and the support team is noted for their responsiveness and personalized assistance, including video tutorials and direct calls.

October 24, 2024

Great customer service!

AED Advantage Sales Ltd.
Canada
23 days using the app
July 23, 2024

We've been using Wholesale Pricing Discount B2B for a number of months now and it's been so wonderful for our trade customers. The WPD team have been really receptive to questions and have helped us make custom design tweaks that ensure the app is beautifully integrated into our store. Overall, we really recommend using this app and are really pleased with how it's working for our business.

Patrick Ireland
United Kingdom
12 months using the app
Wholesale Helper replied July 30, 2024

So happy to hear that your trade customers are loving Wholesale Pricing Discount and that we've been able to help make some custom design tweaks for you :)

Please let us know if you need anything in the future.

- Wholesale Helper Support Team

June 21, 2024

This is an advanced Shopify app that allows you to customize many B2B options in your store. We have been using this app for several years and we are happy with its options and support. Special thanks to Shana from the tech support team and she did a great job fixing all our store issues. Highly recommend this app to those looking for advanced B2B options.

UK Arbortec Trade
United Kingdom
Almost 4 years using the app
Wholesale Helper replied June 26, 2024

We're so happy to be serving you these past 4 years and looking forward to growing together!

Let us know if you need anything,

Wholesale Helper Support

August 21, 2024

This app does exactly what it promises, and the customer service is fast and reliable when you need them, highly recommended.

Marbino Surfaces
United States
8 months using the app
November 1, 2024

Fijne, goedwerkende app en vooral een hele goede, snelle en fijne support! Ik zou deze app zeker aanbevelen!

Masters of Bamboo
Netherlands
4 months using the app
August 14, 2024

We switched to this app from another B2B app because this had more features for only a little bit more per month. And the customer service was great. They got back to us quickly and understood our requests very well. I would highly recommend to anyone that sells both retail and B2B (wholesale) pricing.

KWON USA
United States
About 1 month using the app
April 2, 2024

Excellent customer service! I changed to a new theme in which the wholesale pricing was not displaying properly. I contacted support and Wholesale Helper integrated the wholesale app to our new theme within six hours. It now works beautifully!
This app is the perfect tool for integrating retail and wholesale into one Shopify store. We could not be more pleased with the outcome and their excellent customer service. Thank you!!!

Lady Conceal
United States
About 3 years using the app
Wholesale Helper replied June 26, 2024

Thank you so much for the kind words. We're happy that we were able to get you up fast!

Let us know if you need anything,

Wholesale Helper Support

October 3, 2024

Mateo was super helpful.

FLOWER CHILD COFFEE
United States
3 months using the app
March 13, 2024

First and foremost,
I would like to sincerely thank the team responsible for this app and the developers. We have been using this app for over 2 years now, and it has had a significant impact on our company's sales. After trying out numerous wholesale apps and testing them, this app had the most features, and it had many of the features we desired.
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[1. Dedicated wholesale section / B2B, B2C combined store]
What stood out to me most was the ability to choose between two styles in this app, which I found only this app offered on Shopify. Originally, we utilized the B2B style, where all products on the existing collection page would immediately receive discounts upon logging in. However, during a major website overhaul, as the discount rates differed for retail and wholesale customers, we opted to switch to a dedicated wholesale section that only wholesale customers could see. The flexibility to switch styles was truly appreciated, as most wholesale apps do not offer this dual functionality.
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[2. Features]
The app allows separate customer management, provides volume discounts, and issues coupons. The sign-up form is also customizable. It was incredibly convenient to have all related features available with just this one app, without the need for separate downloads.
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[3. Prompt feedback and customer service]
The best aspect is the ability to call and inquire directly. Even when contacted via email, we received prompt responses and feedback. Recently, when an issue related to this app arose on our website, the manager and developer formed a team, engaged in an online meeting with me, quickly grasped the situation, and resolved the problem in real-time. Furthermore, they continuously followed up to ensure our website was functioning smoothly. I sincerely appreciate the swift customer service.
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They made great efforts to accommodate our requests for various feature modifications and worked diligently to address them as quickly as possible. I am truly grateful.

ChoKoLids
United States
About 1 year using the app
August 5, 2024

Wholesale Helper has been fantastic — a simple to set up, easy to manage platform which offers high levels of customization.

Walden
United States
4 months using the app