Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for offering wholesale pricing to specific clients. It's praised for its easy installation, user-friendly interface, and compatibility with various themes. Features like volume discount pricing, conditional discounts, and payment terms are appreciated. Merchants value the live chat feature and proactive customer service, with staff members frequently mentioned for their excellent service. The app is considered good value for money and has helped some merchants grow their wholesale business. It also allows for discreet wholesale pricing for wholesale customers.

March 22, 2022

Customer service and support for getting this app working with my theme was amazing. Fast, responsive, top notch! Thanks guys!

Handlebar Jack
United States
About 1 month using the app
Website on Demand Studio, LLC replied March 22, 2022

Hello to our friends at Handlebar Jack

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Wholesale Pricing Now Support Team

Edited March 17, 2023

This app has added a whole experience that only could be duplicated with manual code or Shopify Plus. Those two are not suitable for family owned businesses. I have changed themes to increase speed for non-app related reasons. Each time the support has gotten my wholesale account looking good and working when I had a installation problem fast! ACUMETALFAB.com

03/17/2023 – Update to my review. For the last few months I have had a script issue. I requested support and a collaborator request was submitted on Feb 1st. It took 21 days and multiple reminder emails on my end to get an answer. The actual answer, “That link that the Shopify mentioned does not seem to be coming from our app. Maybe they have previously installed another wholesale app before? Ours should be something like "wholesale-pricing-now"...

This was the type of error acumetalfab.com/cart?view=wholesale-now-cart&_=

My original review was in August of 2020. This review 03/17/2023. I have never had another app installed since my original review and just now had to uninstall this one. After removing all lines of code from this app, my store functions fine. Customers would get a script error and it would not display my website. Will be finding a new app now. I just felt that for paying for a premium app for years… they should have not to have been reminded SEVERAL times about looking into my issue, plus the answer I got was not helpful to my situation at all.

ACU Precision Sheet Metal
United States
Almost 3 years using the app
Website on Demand Studio, LLC replied August 10, 2020

Hello, friends from ACU Precision Sheet Metal!

Many thanks to you for leaving us 5 stars here! We sincerely appreciate it! We're glad we could be of help to you :-) Please don't hesitate to reach out with more questions you may have.

-Melissa & The Wholesale Pricing Now Support Team

February 22, 2022

Great customer service, the app wasn't for us in the end but it Nicoz was very helpful, would recommend :)

Sky Gazer
Australia
About 1 month using the app
Website on Demand Studio, LLC replied February 24, 2022

Hello to our friends at Sky Gazer

Thanks for the awesome review. We're glad to learn that Nicoz was able to assist you. We're always sad to lose a customer but we know our app won't be right for everyone's business. Should our app make sense for this or another business in the future, we’ll be here. Thanks again for your business and for giving our app a try. We wish you and your store great success!

Cheers,
Pushpesh & the Wholesale & Custom Pricing Support Team

Edited February 3, 2019

Wholesale customers can't enter discount codes at checkout. I've worked with past wholesale app developers that were able to make this feature available to wholesale customers.

The Jewelry Junkie
United States
Over 2 years using the app
April 18, 2023

Nicoz as really helpful and professional. Seems like a good company. I've been playing around with this program and it's pretty good. You do need to add each discount one by one using a search function. It would be nice to have a table of all products at once like other programs have.

FoodStorageDepot
United States
About 1 month using the app
Website on Demand Studio, LLC replied April 21, 2023

Hello to our friends from FoodStorageDepot

Thank you for the glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing. Nicoz is the star of our support team and we are delighted to know that he was able to assist you. We’ll make sure we pass your kind words along to Nicoz, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Wholesale & Custom Pricing Support Team

Edited August 15, 2022

Super fast customer assistance which makes the whole experience so easy and enjoyable. Josh was great and instantly reply and helped me with my challenge.

CUSHION ACCESSORIES CO
Australia
About 1 month using the app
Website on Demand Studio, LLC replied July 14, 2022

Hello to our friends from CUSHION ACCESSORIES CO

Thank you for the glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu and The Wholesale Pricing Now Support Team

February 24, 2022

I sent a request as I was demo-ing the app. They replied in 30 minutes, used a contributor access and then helped reconfigure our "theme" to be even better to show discounts for our clients. Amazing! Josh went above and beyond and we are only demo-ing the product. 100% we are signing up for full access to this app. That's some pretty stellar customer support. A+ 5 Star!

Tashman Home Center
United States
About 1 month using the app
Website on Demand Studio, LLC replied February 24, 2022

Hello to our friends at Tashman Home Center

Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Wholesale & Custom Pricing Support Team

August 25, 2022

Still getting it set up but appears to have all the features I need and the support are very helpful - shoutout to Nicoz! The only thing I would like to see for it to be 5 star is discounted prices displaying across the whole store. At the moment pricing only displays at the product page and through checkout, and not when listing featured collections on the home page for example - but this might not matter to everyone.

Stag Motorcycles Trade
United Kingdom
Over 1 year using the app
Website on Demand Studio, LLC replied August 25, 2022

Hello to our friends from Stag Motorcycles Trade

Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We will let Nicoz know that his assistance is greatly appreciated! We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Wholesale Pricing Now Support Team

March 24, 2022

Setting up a wholesale side to my clients business was something new for me and I couldn't have asked for better help to do it! The Website On-Demand team were quick to respond to any issues and questions I had. The features of this app are amazing for such a great price. Thank you Vlad and the team for all your help :)

Silver Sparrow NZ
New Zealand
About 1 month using the app
Website on Demand Studio, LLC replied March 25, 2022

Hello to our friends at Silver Sparrow NZ

Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review! We are delighted Vlad was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Wholesale & Custom Pricing Support Team

January 16, 2021

The support I received from the team was so efficient and resourceful. Thank you so much for the kind explanation on the issue why it was happening as well. The app itself was suited for my business needs. Thank you Amir and Nicoz!

Yurica Japanese Kitchen
Australia
About 1 month using the app
Website on Demand Studio, LLC replied January 20, 2021

Hello friends at Yurica Japanese Kitchen

Thank you for leaving us this awesome review! We will let our support team know that their assistance was greatly appreciated ;-) We wish you and your store all the best for 2021 :-)

- Melissa & The Wholesale Pricing Now Support Team