Reviews (277)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of wholesale pricing and discounts, suitable for both B2B and B2C models. They value its ease of use and features like Net Terms, Order Form, and conditional discounts, which streamline the wholesale buying process. The app is noted for its seamless integration and customization options. Customer support is particularly praised, with staff members like Alina, Roel, Amandeep, and Nicoz receiving commendations for their responsive and efficient assistance.

August 25, 2022

Still getting it set up but appears to have all the features I need and the support are very helpful - shoutout to Nicoz! The only thing I would like to see for it to be 5 star is discounted prices displaying across the whole store. At the moment pricing only displays at the product page and through checkout, and not when listing featured collections on the home page for example - but this might not matter to everyone.

Stag Motorcycles Trade
United Kingdom
Over 1 year using the app
Website on Demand Studio, LLC replied August 25, 2022

Hello to our friends from Stag Motorcycles Trade

Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We will let Nicoz know that his assistance is greatly appreciated! We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Wholesale Pricing Now Support Team

January 16, 2021

The support I received from the team was so efficient and resourceful. Thank you so much for the kind explanation on the issue why it was happening as well. The app itself was suited for my business needs. Thank you Amir and Nicoz!

Yurica Japanese Kitchen
Australia
About 1 month using the app
Website on Demand Studio, LLC replied January 20, 2021

Hello friends at Yurica Japanese Kitchen

Thank you for leaving us this awesome review! We will let our support team know that their assistance was greatly appreciated ;-) We wish you and your store all the best for 2021 :-)

- Melissa & The Wholesale Pricing Now Support Team

July 13, 2023

Recently stopped working at checkout. i saw that others are having the same issue, and another store i have access to was having the same issue. We have requested a refund. https://community.shopify.com/c/shopify-discussions/something-went-wrong-what-happened-this-invoice-is-not-available/m-p/2073187

bryght
United States
About 2 years using the app
Website on Demand Studio, LLC replied July 17, 2023

Hi Bryght,

We’re sorry that you’ve had this experience with our application. We would be happy to provide more details, but you never reached out to us before posting this review.

The issue that you are describing is related to how our application overrides the Shopify checkout process, and it occurs intermittently. Our development team anticipates having a full fix for this issue shortly, and we’d be happy to offer you credit for the time that it was nonfunctional.

Stephanie and the Customer Support Team

March 18, 2022

Vlad was awesome! fixed my issues in a matter of minutes ! Thanks Vlad :) if you are looking for a easy to use app, this is it! works great and well with other apps.

The Bat Flip Shop
United States
29 days using the app
Website on Demand Studio, LLC replied March 22, 2022

Hello to our friends from The Bat Flip Shop

Thank you for the glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing. Vlad is the star of our support team and we are delighted to know that he was able to assist you. We’ll make sure we pass your kind words along to Vlad, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Wholesale & Custom Pricing Support Team

August 31, 2022

Great support, easy to use, and great results. I contacted support and instantly got a reply. I honestly was shocked and amazed! Great company

Mitten Gourmet
United States
28 days using the app
Website on Demand Studio, LLC replied September 1, 2022

Hello to our friends at Mitten Gourmet

Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Wholesale & Custom Pricing Support Team

October 3, 2023

Great service! They solved my issues and keep my website up and going right away. I appreciate the great service provided by Roel.

Totally Ingenious
Singapore
28 days using the app
Website on Demand Studio, LLC replied October 4, 2023

Hello Totally Ingenious,

Thanks for taking the time to write this great review! We appreciate that you received the assistance you needed from Roel quickly and were able to get the results you were looking for. We are here to help!

The Wholesale Pricing support team

March 7, 2022

We are a non-profit and W&CP had to do some development work for us to be able to use the app—which went well. They also fixed a bug in our discount structure quickly. Overall we are quite satisfied with the set up process and order processing. While we have not had enough orders to give a full assessment, the app looks like it will do what we need to do. We needed to upgrade so we could have enough discount groups for different characteristics of discounters.

Crown & Covenant Publications
United States
Over 1 year using the app
Website on Demand Studio, LLC replied March 10, 2022

Hello to our friends at Crown & Covenant Publications

We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We appreciate you taking the time out to share this review with us and the community! We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Wholesale & Custom Pricing Support Team

March 18, 2019

We are still in test mode, but the app seems to be doing the job after we contacted support. It took a few days, but they added our shopify theme to their compatibility list and our tags are now working.

The app itself has many features that we may end up using. I was able to "trick" it into giving quantity discounts to retail customers by having them sign up. You may want to add this as feature.

Overall, nice job!

Agrigenic Foods
United States
Over 1 year using the app
December 21, 2017

wow... easy , quick and useful!

Bomaitalia Com
Italy
27 days using the app
February 21, 2019

This app does most of the things I need it to do. Was easy to set up wholesale accounts with pricing and terms. Hit a couple snags along the way but Robert in customer service responded quickly and helped me troubleshoot some issues easily.

Cheeses of Wisconsin
United States
Over 1 year using the app