Reviews (277)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective management of wholesale pricing and discounts, suitable for both B2B and B2C models. They value its ease of use and features like Net Terms, Order Form, and conditional discounts, which streamline the wholesale buying process. The app is noted for its seamless integration and customization options. Customer support is particularly praised, with staff members like Alina, Roel, Amandeep, and Nicoz receiving commendations for their responsive and efficient assistance.
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Really fast technical support. App was easy to install but just needed some help with making discounts visible - they fixed the problem in less than 10 minutes! 5 stars!
Hello, friends from Ralph Bentley!
THANK YOU for leaving us this awesome review! We sincerely appreciate it! thanks for the kudos on our customer support ;-) We're glad we could help you :-)
-Melissa & The Wholesale Pricing Now Support Team
So I have been looking for several apps that allow for volume discount pricing on collections. This app actually allows for that. I worked with Aman and he did an amazing job at helping me get my problems fixed so I could integrate everything in my site. Testing seems to be working great so far and I'm excited to keep working with them. Very responsive and helpful. Another plus is it's extremely easy to setup btw.
Hello to our friends from BoxWood Board Designs
Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We will let Aman know that his assistance is greatly appreciated! We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Wholesale Pricing Now Support Team
Vlad was very helpful. Great service!
Was able to fix things quickly and exactly how I wanted. Thank you
Hello to our friends at Christian Faye Eyebrows & Beauty Australia
Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review! We are delighted Vlad was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Wholesale Pricing Now Support Team
We needed to onboard about 50 wholesale customers and needed an app to give customer specific pricing. We are already using Bulk Discounts Now (which works great) so I downloaded Wholesale Pricing Now. There were some compatibility issues with our website theme but Josh at Website On-Demand helped us clear up every issue we were facing and now it works flawlessly. Reach out to them for help if the app isn't working exactly as it should when you download it, a lot of times it is only a small tweak needed in their apps code to fix it! (which they do at no extra charge!) Thanks again for your help Josh!
Hello to our friends at TurfBond
Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review! We are delighted Josh was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!
Tanu & The Wholesale Pricing Now Support Team
We found a few customers were not getting their Wholesale discounts. I worked with Jorge over 2 days. I didn't get updates, feedback or hardly any questions, and I had to continuously keep reaching out to him for even that. I even doubted he was doing anything to help. Extremely disappointed! UPDATE: Now we got an email addressed to VapeMart (who left a bad review over a month ago & WE ARE NOT)! Our issue was still not fixed. The email sent to us cannot be replied to and they are just asking me to go through chat, which is what we've been doing. RESULT: I am being told this app doesn't work with the Avenue 3.0 theme, unless AJAX changes to the checkout are made, which should be noted if this app is not compatible. If you are using the popular theme Avenue, DO NOT USE THIS APP.
Hello to our friends at CryoHeat Metal Treatment
Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Wholesale Pricing Now.
I want to extend my sincerest apologies for the negative experience that you had with the app. I understand your frustration due to the delay by the team in replying to you. I'm VERY sorry about this, it is not at all what we aim for. We have sent you an email asking for details. Kindly check your email and let us know the details so that we can look into it right away. I have taken this case upon priority and am personally following up to ensure that your issue is resolved ASAP.
We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can help resolve the issues. We work hard to make sure every merchant who uses our app has an A+ experience.
With that said, I understand that your concern was not handled properly, and we are going to take corrective steps to ensure that this situation does not repeat itself again. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is a valuable part of that process.
Regards,
Pushpesh & the Wholesale & Custom Pricing Support Team
I am finding it difficult to talk to someone about my issue. I keep having the same issue since I d/l the app. My product page does not reflect the update in my percentages etc. Please contact me by phone (808) 782-6506 anytime
Hi there - we don't currently have phone support available, however we do have both email and live chat support available. It looks like our support agent replied to you on Nov 21st and didn't hear back. Please contact our support desk at support@websiteondemand.ca, and we'll be happy to help.
Installed this app to assist with my Discount customers, first was a struggel but Jabir assisted me perfectly and now its working.
Second time Jabir helped me and he was able to solve my problem!
# suggestion add a function to send customer statements due to the Net accounts you can setup through your app!
# Be able to show % discount at check out and not only value in ( ) Thanks again!
Also don't for get to use the pre-order app displayed at the bottom work perfect hand in hand.
Hello friends at Sienna Likes To Party - Shop
We are glad we were able to resolve these issues! Thank you for taking the time out to write us this awesome review! :-)
- Melissa & The Wholesale Pricing Now Support Team
Great customer service! Very quick, easy to communicate with & effective. definitely recommend, based on my experience so far. :) Thank you again
Hello to our friends at Hair Review Premium Extensions
Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!
Great app. Easy to use. Tested with a test account and worked well
Fantastic App. Does everything we need it to, and if there was ever any issue the support team responds unbelievably quickly with a solution. We couldn't figure out how to work the net20, and Vlad the app developer reached out and solved all of our issues. He was unbelievably kind to us!
Hello to our friends at VPI Industries
Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Wholesale Pricing Now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!
Cheers,
Pushpesh & the Wholesale & Custom Pricing Support Team