Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for offering wholesale pricing to specific clients. It's praised for its easy installation, user-friendly interface, and compatibility with various themes. Features like volume discount pricing, conditional discounts, and payment terms are appreciated. Merchants value the live chat feature and proactive customer service, with staff members frequently mentioned for their excellent service. The app is considered good value for money and has helped some merchants grow their wholesale business. It also allows for discreet wholesale pricing for wholesale customers.

January 23, 2018

good!
good!
good!
good!
good!

Lee Store2017
China
3 days using the app
September 23, 2022

So far so good. We're in testing phase. Super easy to install, works just like it says. Video installation is very useful and walks you through the process. Had a little bit of an issue with the net terms payment button but Amandeep from support took care of it in minutes. Will give a full review in a few weeks after we've fully tested it.

NightFood
United States
3 days using the app
Website on Demand Studio, LLC replied September 26, 2022

Hello to our friends at NightFood

Thank you for leaving this thoughtful review! We appreciate you taking the time to share this review! We are delighted Amandeep was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Wholesale Pricing Now Support Team

May 16, 2022

Needed some help adjusting our theme to get things the way we wanted it. They got everything adjusted in under an hour. Great app. Thanks Jorge and Josh!

McBride Loudspeaker Source LTD.
Canada
3 days using the app
Website on Demand Studio, LLC replied May 17, 2022

Hello to our friends from McBride Loudspeaker Source LTD.

Thank you for the glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing. Jorge and Josh are the stars of our support team and we are delighted to know that they were able to assist you. We’ll make sure we pass your kind words along to them, who we know will be delighted to read your comment. We love having you as a customer and are always here to help your Shopify store succeed!

Tanu & The Wholesale & Custom Pricing Support Team

November 12, 2022

Excelent support! Missing some functions like, to immediatly see discounts on products without having to individually select them first. Hope they implement it soon.

sportfishingeurope.com
Sweden
3 days using the app
Website on Demand Studio, LLC replied November 14, 2022

Hello to our friends from sportfishingeurope.com

Thank you for your glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu and The Wholesale Pricing Now Support Team

February 22, 2023

Great service and very easy app to install and set up. Highly recommended for anyone wanting a simple solutions for trade transactions

The Crewel Work Company
United Kingdom
2 days using the app
Website on Demand Studio, LLC replied February 24, 2023

Hello to our friends at The Crewel Work Company

Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Wholesale Pricing Now. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & The Wholesale & Custom Pricing Support Team

January 18, 2023

Just got done talking to Amandeep on there help chat. It was one of the most helpful quick, and nicest help chat team I have talked to in my many years online work. Thank you guys so much!

Woolwax Dealers
United States
2 days using the app
Website on Demand Studio, LLC replied January 19, 2023

Hello to our friends at Woolwax Dealers

Thanks for the awesome review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and that Amandeep was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success.

Tanu & The Wholesale & Custom Pricing Support Team

September 23, 2021

I installed the app, I configured it and it does not work. I have sent more than 4 messages to help me and solve it. It's been 15 days and I'm still waiting for your help. I will change the review when they solve the problem.

LaFlamencadeBorgoña
Spain
About 2 months using the app
Website on Demand Studio, LLC replied September 24, 2021

Hi friends at LaFlamencadeBorgoña,

We’re incredibly sorry to hear of this negative review - each Shopify merchant matters profoundly to us, and we’d like to clarify a few points that could have helped you on your Wholesale Now journey.

When each client asks for help with Wholesale Now, they’re contacted immediately to be assisted by an expert in our success team. When contacted, you did not respond. It might be that you got our email in your spam/junk folder.

The team even sent you a calendly link so we can have a call at your convenience:
https://calendly.com/wod-support/call-with-nicoz

When you’re ready, we would love to pick up the line of communication again, and appreciate your feedback and time spent with us. Thank you!

Sincerely,

-- Chud and The Wholesale Now Support Team

March 12, 2021

WARNING! Do not use this app! The wholesale prices appear, and it shows customers what they should be charged, yet it charges them regular retail prices when they pay. This has resulted in a huge loss my store.

MoSu Maison
United States
About 1 month using the app
Website on Demand Studio, LLC replied March 14, 2021

Hi there,

We are so sorry about this. We've been trying to resolve this issue in a timely manner but haven't heard back from you. This issue can be of 2 things:
1) Incompatibility with other running apps
2) Minor settings tweak from our app

Please email us at support@websiteondemand.ca and I can guarantee you that this will get fixed in no time.

Sincerely,
Robert
Ops Manager

September 23, 2020

A great plugin, seems to be working as expected, but a must-have feature for our business would be for this to work in multiple languages. At the moment the pricing table shows only under the main language of the website.

A-Masks
Greece
29 days using the app
Website on Demand Studio, LLC replied September 28, 2020

Hello friends at A-Masks

Thank you for your feedback! It is very much appreciated, we have made note of this and will take it into consideration for future updates :-) All the best!

- Melissa & The Wholesale Pricing Now Support Team

May 12, 2022

I used this app so I can start offering trade discounts without having to set up a new website. Pretty easy to set up and the customer service when I had a question was excellent.

Countryside Books
United Kingdom
24 days using the app
Website on Demand Studio, LLC replied May 13, 2022

Hello to our friends from Countryside Books

Thank you for your glowing review. We're so happy to hear that you are enjoying Wholesale & Custom Pricing and we are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed!

Tanu and The Wholesale Pricing Now Support Team