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Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient handling and exporting of complex order data, especially useful for customized items. Features like custom export reports, template creation, and report scheduling are praised for their convenience and customization. The app's ability to automate complex export jobs is also highly valued. The customer support team is frequently recognized for their prompt and effective service. Many merchants have found the app reliable and integral to their business operations over several years.

November 16, 2023

We have relied on this app for years to transform our order data into a format that is compatible with our old internal database software. Without this app we would have no way to import our orders into our internal system and process them. We sell all customized items so there is much data within each order, with many variables and customizations. If we ever need assistance, their support is prompt to resolve any issues or answer any questions. Highly recommend.

United States
About 7 years using the app
October 12, 2023

Great app.
We use it to generate XML output to push orders to an SFTP for one of our stores.
Support has been great in first generating the XML report for the developers before me and then answering questions that I had about the set-up.

Very much recommended.

United States
Over 2 years using the app
September 18, 2023

We've been using Xporter for several years now and it is always fantastic! Not only is the app excellent, but the few times I've needed support, the response is always quick and they have always come through with a solution. I just received support from Max and after a few exchanges my issue was resolved. A+!

Digital Health Awards
United States
Over 1 year using the app
November 13, 2023

Xporter has the best and quickest staff! Always willing to help me work out custom data pulls that I have. I love the product and the team behind it.

Natures Purpose Meal Delivery
United States
Over 2 years using the app
September 5, 2023

We've used this app for years, and their support is so helpful! The templates offer a good variety of options for customized reports, and if you have any questions or issues, their support team will be on it in minutes!

In the age of huge software companies responding to cases months later, or ignoring them completely, customer service like this is a breath of fresh air. Definitely worth the money, and so helpful for all of our monthly reporting.

Mantra® by MantraBand®
United States
Over 5 years using the app
October 5, 2023

We have two Shopify stores and use this app daily from both to export our orders in the exact format required for upload by our 3PL warehouse. Jason has been incredibly helpful, helping us use metafields which pull into the export file so it doesn't require any editing before we send it to the warehouse. This app saves us SO MANY man hours. Thank you!

PramFox Singapore
7 months using the app
August 23, 2023

Absolutely outstanding app!

I am incredibly impressed with this app's functionality and user experience. The customer support is top-notch as well. Anytime I've had a question or needed assistance, the support team has been quick to respond and incredibly helpful.

Warner Music Australia Store
Almost 6 years using the app
August 11, 2023

We have been using Xporter now for a couple years with great success and ease. The customer care team is very responsive and provides exceptional follow through. We have had several reporting enhancements throughout the years and they have been on top if each time…Most recently, Harjeet has been great to collaborate with. Highly recommend.

Finish UK
United Kingdom
About 3 years using the app
September 14, 2023

Xporter app is the best application to create custom export reports for all Shopify related data. The support team is amazing! Always responsive, very knowledgeable, and resourceful. We reached out to Xporter team many-many times with requests to make various changes, improvements, add clauses and conditions to reports, and never had any issues getting what we need because of the application functionality and extensive support from the application team. I recommend this application because of everything it offers - system wise and support wise as well. If you have complex export jobs that have to be automated, Xporter is the solution to go!

Spring Footwear Corporation
United States
3 days using the app
August 28, 2023

Received excellent support in building a custom report for our team to pull orders to submit to our warehouse twice a day. Jason was quick and responsive to all of our asks and questions and set up the report we needed to reduce manual work in excel on our end.

United States
20 days using the app