Reviews (388)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust data export capabilities and seamless ERP integration, especially during high-traffic periods. It offers cost-effective, customizable reporting in various formats, including CSV, with features like automatic scheduling. The ability to export detailed order information, including metafields, is particularly valued. The app is noted for reliable performance with complex data, and the support team is praised for their responsiveness and effectiveness.

Edited May 29, 2024

I am still in the trial days sorting my way thru this app - but customer service has been outstanding! Very responsive

Outdoor Design & Living Store
United States
10 months using the app
March 21, 2024

This app has the quickest response time from the most helpful support team I've ever encountered. The app itself is easy to use and pretty intuitive.

Minter and Richter Designs
United States
3 months using the app
April 19, 2024

Jason was incredibly helpful when explaining the parameters of scheduling, and how to properly set an export to schedule to our FTP.

Factory Direct Dental
Canada
7 days using the app
June 10, 2024

Amazing Support! Thanks to max :)

prepmymeal-fr
Germany
About 2 months using the app
May 8, 2024

The support team is wonderful! Very helpful! Highly recommend.

Quick-Tag Wholesale
United States
8 days using the app
July 5, 2024

Wonderful support staff!

Good Protein
Canada
6 days using the app
February 11, 2022

I've been using this app since 2014 - it's vital for my business. I haven't needed much help, but when I did, customer support responded quickly and was very helpful!

sarah + abraham
United States
Over 11 years using the app
September 9, 2013

I searched a while trying to find an app that would get me some data that I couldn't get from my other apps. I emailed the support team on Friday afternoon, and on Monday morning, I received a phone call to clarify exactly what I needed.

The function I needed wasn't available on this app, but I was told I would get a call back in 30 minutes. On the call back, the function had been added in and we tested it together.

Great customer service, awesome app. This will save me quite a bit of time.

Virtual Active
United States
About 11 years using the app
June 22, 2016

I've had this app for about two years now, ever since it was first available on Shopify. This is a must have if you feel like Shopify's reporting system is lacking or not providing with data that is crucial for your business. We run a clothing store that has many different variants, sizes, colors and we needed something a lot more advanced. My lack of liquid knowledge really made it difficult to pull important data, but with the accommodating support from Xporter, they were able to cater to my shopify store's needs. Now that these reports I need are automated, I am saving so much time. Please give it a try. You won't regret it!

2020ave
United States
Almost 11 years using the app
April 30, 2015

This app works exactly as advertised!

Upgraded to the Gold Plan a few months ago and couldn't think of processing our various orders without the app at this point!

Have had amazing customer support via e-mails, phone calls, and real-time Google Hangout video conference as well.

The people behind the Xporter app stand by their product and want to help everyone using it be as successful, efficient, and headache-free as possible.

Highly, highly recommend.

2 Teachers T-Shirts, LLC
United States
Almost 10 years using the app