Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust data export and complex reporting capabilities, especially for businesses with intricate order data. They appreciate the automatic generation and emailing of reports, user-friendly dashboard, and customizable templates. The app's customer support is often praised for its quick responses and helpfulness. The app's ability to handle large data volumes makes it a reliable tool for high-volume events. It's recommended for businesses with diverse reporting needs and complex export tasks.

August 28, 2023

Received excellent support in building a custom report for our team to pull orders to submit to our warehouse twice a day. Jason was quick and responsive to all of our asks and questions and set up the report we needed to reduce manual work in excel on our end.

Halfday
United States
20 days using the app
May 12, 2023

I can't believe I lived without the app. These reports are so much more useful that Shopify's default reports. Full flexibility, so far I have got everything I have needed from these reports - access to all the columns and elements to modify and build my own reports. It is a MUST HAVE for all stores.

SFT2 Tactical
United States
About 8 hours using the app
May 26, 2023

Big upgrade from matrixify, has a lot more capabilities. CS is super helpful and prompt. Looking forward to using it more.

Roark
United States
2 days using the app
May 11, 2023

Super Kundensupport, auch noch spät in der Nacht (meiner Zeit)! Ich habe jetzt schon einige ausprobiert, aber mit dieser App liege ich für meinen Datenexport richtig.

Sanitätshaus-Online.Shop
Germany
13 days using the app
June 22, 2016

I've had this app for about two years now, ever since it was first available on Shopify. This is a must have if you feel like Shopify's reporting system is lacking or not providing with data that is crucial for your business. We run a clothing store that has many different variants, sizes, colors and we needed something a lot more advanced. My lack of liquid knowledge really made it difficult to pull important data, but with the accommodating support from Xporter, they were able to cater to my shopify store's needs. Now that these reports I need are automated, I am saving so much time. Please give it a try. You won't regret it!

2020ave
United States
Almost 11 years using the app
April 30, 2015

This app works exactly as advertised!

Upgraded to the Gold Plan a few months ago and couldn't think of processing our various orders without the app at this point!

Have had amazing customer support via e-mails, phone calls, and real-time Google Hangout video conference as well.

The people behind the Xporter app stand by their product and want to help everyone using it be as successful, efficient, and headache-free as possible.

Highly, highly recommend.

2 Teachers T-Shirts, LLC
United States
Almost 10 years using the app
August 20, 2014

This app is useful and quite customizable. Customer service was timely and top-knotch! Zero complaints.

GISHWHES Schwag Shwop
United States
Over 9 years using the app
February 1, 2023

Have been using Xporter to extract orders/returns for a while.
It was easy to set up the reports and once they are set up, the process runs smoothly. Also, whenever I need help, support team is quick to response and very helpful.

The Beaufort Bonnet Company
United States
Over 9 years using the app
Edited December 4, 2023

A really useful app for getting the best out of your data, on the odd occasions you cannot work it out yourself the support is always extremely quick and helpful. Is vital in transferring shop sales to back end processing system.

Touchline Stores
United Kingdom
About 9 years using the app
February 11, 2022

I've been using this app since 2014 - it's vital for my business. I haven't needed much help, but when I did, customer support responded quickly and was very helpful!

sarah + abraham
United States
Almost 9 years using the app