Reviews (389)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust data export capabilities and seamless ERP integration, especially during high-traffic periods. It offers cost-effective, customizable reporting in various formats, including CSV, with features like automatic scheduling. The ability to export detailed order information, including metafields, is particularly valued. The app is noted for reliable performance with complex data, and the support team is praised for their responsiveness and ...

December 13, 2023

Awesome app and has amazing support. Runs complicated reports with ease and support is there to fix any issues.

Kittleleavers
United Kingdom
Over 4 years using the app
October 17, 2014

Definitely a 5 star! I highly recommend using the app. I needed a support and was happy that Adam took my call. Provided superb customer service experience and is very knowledgeable of their products and system.

Triangl
Jersey
Over 4 years using the app
April 17, 2013

I've been testing this app for several weeks and really like it. The ability to export only the data fields I want is quite useful (Shopify's standard exports include everything so require too much spreadsheet cleanup). The ease of automating routine emailing of reports is also pretty cool.

My one interaction with support so far was great -- someone responded within 45 minutes with a friendly ...

Juventus Sport Club
United States
Over 4 years using the app
October 12, 2023

Great app.
We use it to generate XML output to push orders to an SFTP for one of our stores.
Support has been great in first generating the XML report for the developers before me and then answering questions that I had about the set-up.

Very much recommended.

iDesign
United States
Almost 4 years using the app
November 13, 2023

Xporter has the best and quickest staff! Always willing to help me work out custom data pulls that I have. I love the product and the team behind it.

Natures Purpose Meal Delivery
United States
Over 3 years using the app
July 11, 2014

This app was exactly what we were looking for when we switched up our fulfillment processes. It is ridiculously customizable, and their support team is incredibly competent, accommodating, and prompt. This is currently the only App on Shopify that offers this very powerful functionality. A+

Dagne Dover
United States
About 3 years using the app
March 13, 2014

Xporter is a fantastic application! We are transitioning our business to a third party fulfillment company that requires a lot of data in the form of .csv files, and Xporter is the perfect solution for this. The support is truly some of the best I have ever witnessed. Adam was able to guide me through the process of having custom meta fields group to our orders, which is exactly what we need to ...

crotchgear
United States
Almost 3 years using the app
Edited May 7, 2015

I was stymied for months by the limited reporting and data export available through Shopify. Analyzing refunds, comparing time periods, trying to determine book revenue vs. cash receipts, state tax calcs, were all frustrating if not impossible with the limited tools and views provided.
I found xporter, and now I feel like I have an entire data team behind me. At first the level of detail was ...

Goop
United States
Almost 3 years using the app
December 16, 2014

This is an unsolicited review. I'm finally able to get the data that I need to create meaningful recaps and reports for our e-commerce site.

I did e-mail the support team and they got right back to me even during the busy holiday sales week.

The only suggestion I would have is to just add some more "getting started" material and create even more standard templates out of the gate. Also, I think ...

Yoobi
United States
Almost 3 years using the app
November 28, 2014

This App is awesome, this has allowed us to create a report that we wanted and more, and this was largely down to the help from Adam. As he was able to complete all that was asked from him, even with what we thought may be complex and a obstacle, he sorted.

Tamworth Camping
United Kingdom
Over 2 years using the app