Reviews (381)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to manage and export large data volumes efficiently, especially during peak sales times. It integrates well with analytics tools, automating data report generation and distribution. Merchants value the wide range of pre-built reports and the ability to customize them for specific needs like third-party logistics. The app's performance is noted for its reliability in handling complex data exports. Customer support, particularly from team members like Jason, Max, and Adam, is frequently highlighted for their responsiveness and expertise, making this app a valuable tool for business operations and analytics.

February 24, 2023

Superbe application, très pratique !
Le SAV répond très rapidement si vous avez des questions :)

Merci !

Perus
France
Over 8 years using the app
July 14, 2022

I received amazing customer service today! The person that I connected with on the live chat was able to help me solve my issue in minutes.

Watoto Canada
Canada
About 8 years using the app
November 16, 2023

We have relied on this app for years to transform our order data into a format that is compatible with our old internal database software. Without this app we would have no way to import our orders into our internal system and process them. We sell all customized items so there is much data within each order, with many variables and customizations. If we ever need assistance, their support is prompt to resolve any issues or answer any questions. Highly recommend.

LuckyPet
United States
About 7 years using the app
Edited January 5, 2023

Customer service is very helpful, to the point (without the additional nonsense I have seen on other chats that are wordy with little benefit to the conversation). Additionally, the new interface is so user friendly that I no longer have to guess at what I'm looking for, by far the best improvement.

Dr. Axe Store
United States
Almost 8 years using the app
Edited July 18, 2017

Xporter is SO AWESOME. It saves me hours every week. And, the help is superb: Adam has been helping me with all sorts of custom liquid variables and made it work perfectly. Strongly recommend!

Callia Flowers
Canada
Almost 8 years using the app
December 14, 2023

I heavily rely on Xporter to provide me with our sales and returns data in order for me to post & reconcile in our accounting system. I have these reports set to automatically generate and email to me every day, and when I noticed I didn't receive the sales order email I reached out to support via chat where they acted immediately and were able to fix the issue! Amazing customer support!!!

Heat Wave Visual
United States
About 6 years using the app
May 11, 2023

The guys are really easy to get in contact with and easy to work with.

Jason was helpful and friendly

Create Gift Love
United Kingdom
Over 7 years using the app
March 21, 2023

The Xporter app has done a great job in providing customizable reporting for my needs. I ran into a problem and their customer service helped me out with everything I needed and answered all my questions.

Wawa
United States
Over 7 years using the app
December 19, 2023

Have used this app for years and it does a great job producing our monthly reporting. Necessary modifications and tweaks to reporting come up periodically and the Xporter team has been all over it. Harjeet and company have been quick, responsive, and professional with the service they provide.

Durex DE
Ireland
Over 5 years using the app
July 27, 2022

We use the app to transfer data to different servers and to automatically generate customised reports. The app works flawlessly and reliably. The support is top notch. Our questions were always answered quickly and completely satisfactorily. Thank you for this app, we have not found a better alternative. 100% recommendation.

enorm Magazin
Germany
About 7 years using the app