Reviews (388)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its customizable data export options and seamless integration with business systems. It features a user-friendly interface with both pre-built and customizable reports, suitable for all skill levels. The app is reliable in managing large data volumes, especially during peak times. Exceptional customer support, particularly from team members like Jason and Adam, is frequently highlighted. Merchants also benefit from significant time savings and improved decision-making due to the app's versatile reporting and automated scheduling features.

August 26, 2016

Exporter helps us manage our data in ways that expedite our fulfillment. It allows us to better serve our customers and saves time internally as well.

Rustic Cuff
United States
Over 5 years using the app
May 17, 2018

Amazing service, always professional and timely!

Luxury Resale Network
United States
About 5 years using the app
Edited October 23, 2023

This application has been integral in our businesses and the support Xporter provides has always been very good. They are usually very responsive and always helpful.

UPDATE: 3 years later and we're still a daily user of this app. The latest app updates are very helpful and the support is always on point. Very pleased.

Classical Conversations Bookstore
United States
About 5 years using the app
Edited July 29, 2022

We recently needed an update to one of our reports to reflect some operational changes and Harjeet was incredible in helping to make this a reality! We were impressed with their communication and delivering what we needed on our schedule. Highly recommend. Thank you!

Honey Bee Meals
Canada
About 5 years using the app
July 10, 2018

Great customer service! We are on our free trial but already convinced this is the tool we need to get data that will help us decide on strategic moves for our business.
Thank you, Adam!
Cheers

The Boxmaker
United States
Almost 5 years using the app
August 26, 2019

I use this for 10+ clients. It is flexible enough to fit all of my and their needs. Support is also very helpful in creating the desired file no matter the complexity.

beforethewestcoast
United States
Almost 5 years using the app
January 9, 2018

The support team of Xporter provides excellent customer service. I was very pleased with their live chat support! They made the change to the settings during the live chat, and everything works perfectly! The tool has a lot of features that would make file transfer and report generations processes are much more simple for your company. I would definitely recommend this application just because of its customer service support and responsiveness to users needs. 5 stars!

Spring Step Shoes
United States
Almost 5 years using the app
May 22, 2018

This is one of the best reporting softwares available on Shopify App Store.
The team (Adam Harrison in particular) helped in clearly setting up the report that we wanted and he helped customize the report in less than a few days and I am sure I could not have got a better report even using the available tools in Shopify Reports section.

The app is really helpful for Tax reporting and I really appreciate the team to have one of the best set of people to help customers navigate the reporting and for helping us setup so quickly.

Thank you!

Anovaculinary Se
Sweden
Almost 5 years using the app
February 10, 2020

Very efficient and highly qualified customer service even for complex issues (addition of liquid code)
Thanks you !

R-PUR
France
Over 4 years using the app
Edited June 15, 2022

Awesome app and awesome support! Jason has been great to work with. Very responsive! Highly recommended!

Enfashop
United States
Over 4 years using the app