Reviews (389)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its customizable data export options and seamless integration with business systems. It features a user-friendly interface with both pre-built and customizable reports, suitable for all skill levels. The app is reliable in managing large data volumes, especially during peak times. Exceptional customer support, particularly from team members like Jason and Adam, is frequently highlighted. Merchants also benefit from significant time savings and improved decision-making due to the app's versatile reporting and automated scheduling features.

February 10, 2020

Very efficient and highly qualified customer service even for complex issues (addition of liquid code)
Thanks you !

R-PUR
France
Over 4 years using the app
Edited June 15, 2022

Awesome app and awesome support! Jason has been great to work with. Very responsive! Highly recommended!

Enfashop
United States
Over 4 years using the app
Edited January 6, 2022

Super helpful support staff! Always helps to generate the perfect report of what we need. Jason was incredibly helpful!

Labeldaddy
United States
Over 4 years using the app
Edited May 27, 2020

Great app! And the customer support is awesome. Jason is always over the top helpful when I need assistance and happy to help. He makes the process smooth, straightforward, and user friendly. I love working with this team on our reporting needs!

Annmarieskincare
United States
Over 4 years using the app
Edited May 31, 2022

As someone who is not tech savvy, this app is extremely easy to use. There was an update that needed to be made to the destination of the ongoing reports that was updated within minutes, thanks to their great customer service team. CS has been helpful with every question I have along the way with clear instructions and screenshots.

MOSCOT NYC SINCE 1915
United States
Over 4 years using the app
Edited December 10, 2020

Xporter is fantastic. Works like a charm! Customer support is superb and quick to respond. We use the reports for inventory management and Xporter has so many features and options that it's been a breeze using it.

T U K
United States
Over 4 years using the app
April 11, 2018

Awesome tool! It is very easy to setup template and export data.
Xporter is made by someone really know how to write software. They understand the customer painful with Shopify. They made this tool so useful! Thanks god, I appreciate your work. +1

Roosterteeth
United States
Over 4 years using the app
Edited October 3, 2017

The support team went above and beyond to provide me with the exact report I needed to fit my specific needs to retrieve custom data attributes I need to retrieve for my orders. Highly recommended! Adam was fantastic and helped me make all of my reports super user friendly...he is saving me so much future time. A+++

Near Dear 2
United States
Over 4 years using the app
April 17, 2013

I've been testing this app for several weeks and really like it. The ability to export only the data fields I want is quite useful (Shopify's standard exports include everything so require too much spreadsheet cleanup). The ease of automating routine emailing of reports is also pretty cool.

My one interaction with support so far was great -- someone responded within 45 minutes with a friendly and helpful answer, and added my feature request to the near-term development queue.

As of 4/15/13 it's still in beta, but I haven't had any problems with functionality or stability yet (unlike other betas I've tried).

Juventus Sport Club
United States
Over 4 years using the app
January 15, 2018

What a service!
This virutally changed my life. And the personalised service is even better! Thanks Adam!!!

Makeupdesignory
Belgium
Over 4 years using the app