Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient handling and exporting of complex order data, especially useful for customized items. Features like custom export reports, template creation, and report scheduling are praised for their convenience and customization. The app's ability to automate complex export jobs is also highly valued. The customer support team is frequently recognized for their prompt and effective service. Many merchants have found the app reliable and integral to their business operations over several years.

December 28, 2020

Xporter has been an essential app for us and has allowed us to quickly and effectively pass data within our tech stack. On top of that, I've received fantastic support any time I have needed it.

Swisse Vitamins & Supplements
United States
Almost 4 years using the app
July 28, 2021

I don't need a ton of reports but the one I needed was important--this app handled it. The guys in support were of great help and actually wrote the template for me..

Calton Nutrition Store
United States
Almost 4 years using the app
July 26, 2018

This app is the answer to all of your problems, seriously. We spoke with 3 different Shopify Plus Live Support members to get a certain report and they were all unable to do to get us the information we needed and informed us to do it ourselves. They let us know we would need to pull about 60 different reports and combine them together. (we wasted almost a week during this process just to get that answer)

I wrote the Live Chat with Xporter and asked if this app would pull the report, in seconds Danielle responded "no problem, not only can Xporter do the report, we'll help you do it." Seriously, next level customer service and an app that can pull the large reports we need. 5/5 would recommend this app to anyone who actively pulls reports with large information. Danielle if you're reading this, you're a god-send.

United States
Over 3 years using the app
Edited November 9, 2020

When running weekly reports to analyze all aspects of our web orders the reports that have been specifically created for our needs have not only met our expectations but exceeded them. The support team and not only super responsive but completely helpful in all the questions I have thrown at them. Using Xporter has made our day to day, week to week and month to month business run much smoother.

Wonderstate Coffee
United States
Over 3 years using the app
January 12, 2018

I have been using Xporter for several years on various client projects for both reporting and order file management and the app and support are great! Adam and his team are flexible, resourceful, and most importantly very knowledgable. I highly recommend.

Adore Us
United States
Over 3 years using the app
April 25, 2016

Amazing app that will help your business run smoothly. The support is among the best I have ever come across as well.

Special Design Jewelry
United States
Over 3 years using the app
August 28, 2020

We have used this app since launching on Shopify and it has been wonderful. Staff has always been helpful and quick to respond with any questions we’ve had. Rarely any issues with the app.

KORA Organics
Over 3 years using the app
October 3, 2017

Must have! Great, fast customer service.

United States
Over 3 years using the app
November 25, 2016

Absolutely amazing!
This app helps me generate reports any which way that I like. By date, country, fulfilled or not, product, and so much more. It is 100% customizable. I can use the Excel file (or CSV) to send to my supplier, or use reports for my own benefit.
It is simply incredible.

Add to that, their support is top notch. I was having trouble figuring out a report feature, and clicked on the Chat with Support button and BAM! I was connected immediately with someone who solved my problem in under two minutes. If they're not available to chat, they have e-mail support. Both ways are very professional, supportive, and helpful. As it should be.

The absolute highest recommendation. This app has made my business experience better!

Perfect Wonders
United States
Over 3 years using the app
December 13, 2019

Does what it needs to do, and they provide great support if you have a problem or don't understand something.

Badr Hari
Over 3 years using the app