ONE Goal Gear
App has been amazing, support has been even better. Love this app, love the quick response and ease of use. 5*
I have been using this app for over 1 year because of lazyness and because they fixed once our template, however I must say that the people behind are very dificult to talk to, they are never willing to help and they never try to understand the customer's point of view.
We don't care learning your app. We have other things to do. You are here to provide support, thing that you don't do, you are just messing with us and getting on our nervs and losing our time and yours.
Is this how a customer support suppose to be and act? And after we have paid you for such a long time, you still come and say that you will charge me an hourly rate for a mistake that you did??? I find this unacceptable !
Do change your policies, as the way you act with your customers is not very nice.
Thank you so much for sharing your candid feedback. It’s our goal to provide customers with an excellent experience through the use of our applications. Please note we’ve provided you with a full refund for the duration of use of our application. We’re extremely apologetic that we are unable to meet your expectations. We encourage you to reach back out to us at any time if you feel like we could be helpful to you.
Awesome app and great customer service. They worked with us until we received the exact solution that we needed.
This app has been an essential tool for helping us download the order information we need in the format we need it in. The developers were quick to respond to questions, and immensely supportive in helping us set the app up as well as set the parameters for our custom report. I can't thank them enough for their excellent service.
Their support is excellent. Good job keep it up. An asset to shopify.
They went out of the way to help me.
HABA Digitalwerkstatt Box
An exceptional good app for exporting data.
If you cant come up with the configuration yourself, the support will help you fast and well.
I can recommend this app to anyone who needs a data export for ...
Please continue doing such great work
Precision Metal Art
This app is essential to our operations and the support is phenomenal. Any time we need help with something we email and it's done within a day. I would highly recommend this application for anyone needing to export their orders into specific formats. It's more than worth the money and the support staff will help you do exactly what you need it do to do.
Great app, very useful if you need complex export. And the customer care: A-M-A-Z-I-N-G! Keep it up guys!
We use this app to export our data for local pickups and deliveries. We needed reports that would output just for a specific delivery date, finding the information from another app we use.
Danielle was able to help me through the process from beginning to end, maintaining friendliness and knowledgeability. She wrote some custom liquid code for me to be used in my report, and helped me test it until it did everything we needed it to. It only took about an hour to get a fully customized report that we can use again and again!
Highly recommend this app if you need specific output data CSVs for any purpose from your Shopify store.
What a GREAT app and support!, don’t hesitate to try it!!
Notifications by eShopAdmin and Xporter Data Export Tool are fantastic apps if you are looking to integrate Shopify with a warehouse.
Both app have different tools, so check with the support team and they will be able to help you.
I was looking for a SFTP/XML file for every order, capturing an specific number of fields from shipping, billing, payments information and some other specific requirements from the customer.
The support has been incredible in order to meet all the requirements. Samuel has been my POC and has been super helpful.