Reviews (388)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its customizable data export options and seamless integration with business systems. It features a user-friendly interface with both pre-built and customizable reports, suitable for all skill levels. The app is reliable in managing large data volumes, especially during peak times. Exceptional customer support, particularly from team members like Jason and Adam, is frequently highlighted. Merchants also benefit from significant time savings and improved decision-making due to the app's versatile reporting and automated scheduling features.

Edited May 18, 2022

Overall a very good app. They get 5 stars for customer support for sure. Their live chat will get you instant help and they'll stay with you till they solve your problem. If it's something they can do, they'll do it right away.

Trusted Tech Team
United States
Almost 4 years using the app
April 8, 2015

Fantastic app, Xporter is the ideal solution for automating our order management due to its ease of set up and amazing level of customisation. Adam has been extremely helpful with support, offering ideas and building in new features in a timely fashion on request. Would thoroughly recommend.

www.the-pink-pig.co.uk
United Kingdom
Almost 4 years using the app
August 24, 2018

Amazing set of tools, filters you name it. Backed up with fast comprehensive support. Best app I've used on shopify so far!

Pad Lifestyle
United Kingdom
Almost 4 years using the app
July 28, 2021

I don't need a ton of reports but the one I needed was important--this app handled it. The guys in support were of great help and actually wrote the template for me..

Calton Nutrition Store
United States
Almost 4 years using the app
July 26, 2018

This app is the answer to all of your problems, seriously. We spoke with 3 different Shopify Plus Live Support members to get a certain report and they were all unable to do to get us the information we needed and informed us to do it ourselves. They let us know we would need to pull about 60 different reports and combine them together. (we wasted almost a week during this process just to get that answer)

I wrote the Live Chat with Xporter and asked if this app would pull the report, in seconds Danielle responded "no problem, not only can Xporter do the report, we'll help you do it." Seriously, next level customer service and an app that can pull the large reports we need. 5/5 would recommend this app to anyone who actively pulls reports with large information. Danielle if you're reading this, you're a god-send.

Barbellapparel
United States
Over 3 years using the app
Edited January 17, 2020

This app has really helped us with our Shopify order data - especially as we have a customized checkout & extracting that data has been difficult. The Support I received from Chris on the Modd team has been outstanding!

Roses Only
United States
Over 3 years using the app
Edited July 31, 2017

Perfect app for Shopify customers who need key reports Shopify does not provide. Customer reps were VERY responsive so don't be overwhelmed by the amount of data filter options. HIGHLY RECOMMENDED

Lizzyjames
United States
Over 3 years using the app
October 3, 2017

Must have! Great, fast customer service.

Frattire
United States
Over 3 years using the app
November 25, 2016

Absolutely amazing!
This app helps me generate reports any which way that I like. By date, country, fulfilled or not, product, and so much more. It is 100% customizable. I can use the Excel file (or CSV) to send to my supplier, or use reports for my own benefit.
It is simply incredible.

Add to that, their support is top notch. I was having trouble figuring out a report feature, and clicked on the Chat with Support button and BAM! I was connected immediately with someone who solved my problem in under two minutes. If they're not available to chat, they have e-mail support. Both ways are very professional, supportive, and helpful. As it should be.

The absolute highest recommendation. This app has made my business experience better!

Perfect Wonders
United States
Over 3 years using the app
August 28, 2020

We have used this app since launching on Shopify and it has been wonderful. Staff has always been helpful and quick to respond with any questions we’ve had. Rarely any issues with the app.

KORA Organics
Australia
Over 3 years using the app