Reviews (377)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to simplify complex data export and reporting tasks, producing clean, well-formatted files that easily integrate with analytics tools. It features customizable reports on customer behavior and product trends, automatic report generation, and scheduling. The app is noted for its reliability during high-traffic events and robust support for custom reporting needs, such as detailed sales and returns data. The support team is frequently praised for their quick responsiveness and expertise in handling complex customizations and urgent issues, significantly enhancing merchant satisfaction.

May 14, 2018

We required a series of customizations for our company and the customer service Adam delivered was beyond our expectations. He took the time to understand our needs and worked with us to get the right final product. We are huge fans of this tool and the service we received. Thank you!

Paper Sunday 2
United States
Almost 3 years using the app
April 29, 2021

This has been a super helpful tool for us for doing automatic exports and the support team has been great and super responsive!

secodev1
United States
Almost 3 years using the app
May 15, 2018

The Xporter Data Export Tool makes it easy to pull customized reports. The automated email feature has allowed us to streamline many of our day-to-day processes and ensure multiple staff are referencing the same dataset. Building templates has a bit of a learning curve but the Xporter staff is always there to help with fine tuning and training. Thank you!

Ipc Online Shopping Cart
United States
Almost 3 years using the app
May 9, 2016

I can't say enough good things about Adam and this app. He went above and beyond over and over again to make this app work how I needed it to. He absolutely saved me! Such a pleasure to deal with and a fabulous, flexible app. Thanks again Adam, you're a star.

Wovii
Australia
Almost 3 years using the app
Edited October 27, 2023

I used the live chat to join the product and variant SKU information to output as unique lines so that the data could easily be imported. Process was quick, easy to chat and my issue was resolved in less than 30 minutes.

I continue to use the live chat, makes report building easier, October 2023

Clif Bar
United States
Almost 3 years using the app
December 16, 2014

This is an unsolicited review. I'm finally able to get the data that I need to create meaningful recaps and reports for our e-commerce site.

I did e-mail the support team and they got right back to me even during the busy holiday sales week.

The only suggestion I would have is to just add some more "getting started" material and create even more standard templates out of the gate. Also, I think making the user interface more sleek would help tremendously.

I tried other apps that were "prettier" but none has offered the functionality and ease of xporter.

Yoobi
United States
Almost 3 years using the app
August 8, 2018

Great tool and easily the best customer support team I've encountered!

47brand
United States
Over 2 years using the app
February 19, 2019

An exceptional good app for exporting data.
If you cant come up with the configuration yourself, the support will help you fast and well.
I can recommend this app to anyone who needs a data export for ...

Please continue doing such great work

HABA Digitalwerkstatt Box
Germany
Over 2 years using the app
January 12, 2018

I have been using Xporter for several years on various client projects for both reporting and order file management and the app and support are great! Adam and his team are flexible, resourceful, and most importantly very knowledgable. I highly recommend.

Adore Us
United States
Over 2 years using the app
March 7, 2018

Great customer support. Able to troubleshoot some special requirements and find an optimal solution with ease.

Hardpressed Print Studo
Canada
Over 2 years using the app