Reviews (388)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its customizable data export options and seamless integration with business systems. It features a user-friendly interface with both pre-built and customizable reports, suitable for all skill levels. The app is reliable in managing large data volumes, especially during peak times. Exceptional customer support, particularly from team members like Jason and Adam, is frequently highlighted. Merchants also benefit from significant time savings and improved decision-making due to the app's versatile reporting and automated scheduling features.

Edited June 2, 2020

Great app, and even better support team! Chris from the support team is the man, very knowledgeable and patient.

E11evenstore
United States
About 3 years using the app
July 21, 2017

This app provides a fantastic solution to a great number of obstacles we encountered with Shopify's regular order and customer export functions. The app has an impressive number of features and so far has been capable of providing everything our site has required.

Most importantly, their app support has been incredibly helpful, specifically Anne-Marie. They always respond to us quickly, politely and seem to have unlimited patience for our frequent questions and requests. Cannot thank them enough!

We highly recommend this app to anyone seeking more than Shopify's basic export system.

Ctp2
United States
About 3 years using the app
February 22, 2022

Nice app to automate daily download of order information.
I can email or ftp the files.
Pretty easy to create templates and schedule the job.

Duck Head
United States
About 3 years using the app
November 10, 2017

This is by far the most useful tool we have in our store. Developers are extremely helpful when setting up and maintaining feeds. We're now able to import orders into our accounting system and export for bazaarvoice syndication.

Backyard Discovery
United States
About 3 years using the app
August 11, 2023

We have been using Xporter now for a couple years with great success and ease. The customer care team is very responsive and provides exceptional follow through. We have had several reporting enhancements throughout the years and they have been on top if each time…Most recently, Harjeet has been great to collaborate with. Highly recommend.

Finish UK
United Kingdom
About 3 years using the app
March 13, 2014

Xporter is a fantastic application! We are transitioning our business to a third party fulfillment company that requires a lot of data in the form of .csv files, and Xporter is the perfect solution for this. The support is truly some of the best I have ever witnessed. Adam was able to guide me through the process of having custom meta fields group to our orders, which is exactly what we need to make this transition possible. It took some trial and error to extract the right data we needed, and he was there every step of the way, sometimes late at night (10-11PM) with lightning fast responses. I would recommend this app to anyone!

crotchgear
United States
Almost 3 years using the app
September 16, 2020

Superb app and even better support!! We use the app very regular and any tweaks we require, support have also been able to resolve! Highly recommend.

Stash Shop
United Kingdom
Almost 3 years using the app
April 21, 2016

This app is really flexible and easy to use. If you're not a programmer maybe you could need some help, but the support team is totally amazing, fast and helpful.

Muroexe Es
Spain
Almost 3 years using the app
Edited November 22, 2023

Great tool for pulling data from Shopify. If you've ever felt limited by the exports that Shopify gives you by default this is the app for you.

We use a lot of Metafields across products, customers and orders. This tool enables us to export that information in a way that Shopify's own reporting doesn't.

More than that, we are able to set up send schedules to automatically generate files to take some of the manual legwork out of it.

The best thing about this app though is the customer service. Every time I've messed something up or had an issue that I can't fix myself I've been able to contact the developers and they always help, quickly and efficiently. really top tier support for merchants. Can't speak highly of them enough.

Shop for Shelter
United Kingdom
Almost 3 years using the app
June 10, 2022

We have been using Xporter for three years and couldn't run our business without it. We primarly use it as our integration tool with our accounting system and have never had a problem with it. We can write data out to any format we need. Must have app with Shopify.

ICU Eyewear
United States
Almost 3 years using the app