Reviews (389)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its customizable data export options and seamless integration with business systems. It features a user-friendly interface with both pre-built and customizable reports, suitable for all skill levels. The app is reliable in managing large data volumes, especially during peak times. Exceptional customer support, particularly from team members like Jason and Adam, is frequently highlighted. Merchants also benefit from significant time savings and improved decision-making due to the app's versatile reporting and automated scheduling features.

April 21, 2016

This app is really flexible and easy to use. If you're not a programmer maybe you could need some help, but the support team is totally amazing, fast and helpful.

Muroexe Es
Spain
Almost 3 years using the app
Edited November 22, 2023

Great tool for pulling data from Shopify. If you've ever felt limited by the exports that Shopify gives you by default this is the app for you.

We use a lot of Metafields across products, customers and orders. This tool enables us to export that information in a way that Shopify's own reporting doesn't.

More than that, we are able to set up send schedules to automatically generate files to take some of the manual legwork out of it.

The best thing about this app though is the customer service. Every time I've messed something up or had an issue that I can't fix myself I've been able to contact the developers and they always help, quickly and efficiently. really top tier support for merchants. Can't speak highly of them enough.

Shop for Shelter
United Kingdom
Almost 3 years using the app
June 10, 2022

We have been using Xporter for three years and couldn't run our business without it. We primarly use it as our integration tool with our accounting system and have never had a problem with it. We can write data out to any format we need. Must have app with Shopify.

ICU Eyewear
United States
Almost 3 years using the app
May 14, 2018

We required a series of customizations for our company and the customer service Adam delivered was beyond our expectations. He took the time to understand our needs and worked with us to get the right final product. We are huge fans of this tool and the service we received. Thank you!

Paper Sunday 2
United States
Almost 3 years using the app
April 29, 2021

This has been a super helpful tool for us for doing automatic exports and the support team has been great and super responsive!

secodev1
United States
Almost 3 years using the app
May 9, 2016

I can't say enough good things about Adam and this app. He went above and beyond over and over again to make this app work how I needed it to. He absolutely saved me! Such a pleasure to deal with and a fabulous, flexible app. Thanks again Adam, you're a star.

Wovii
Australia
Almost 3 years using the app
Edited October 27, 2023

I used the live chat to join the product and variant SKU information to output as unique lines so that the data could easily be imported. Process was quick, easy to chat and my issue was resolved in less than 30 minutes.

I continue to use the live chat, makes report building easier, October 2023

Clif Bar
United States
Almost 3 years using the app
December 16, 2014

This is an unsolicited review. I'm finally able to get the data that I need to create meaningful recaps and reports for our e-commerce site.

I did e-mail the support team and they got right back to me even during the busy holiday sales week.

The only suggestion I would have is to just add some more "getting started" material and create even more standard templates out of the gate. Also, I think making the user interface more sleek would help tremendously.

I tried other apps that were "prettier" but none has offered the functionality and ease of xporter.

Yoobi
United States
Almost 3 years using the app
November 13, 2023

Xporter has the best and quickest staff! Always willing to help me work out custom data pulls that I have. I love the product and the team behind it.

Natures Purpose Meal Delivery
United States
Over 2 years using the app
August 8, 2018

Great tool and easily the best customer support team I've encountered!

47brand
United States
Over 2 years using the app