Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

December 29, 2023

Great team and great product. Really appreciate Joann C's help in getting everything setup for me. Thanks again.

My Store
United Kingdom
3 months using the app
January 20, 2024

Marnie helped tremendously while verifying my account to be able to use SMS campaigns. Thank you Marnie!!

Pottery by Andrea
United States
10 months using the app
January 31, 2024

PL was such a great help getting me verified I really appreciated her and would most definitely recommend her help to others.

My Store
United States
2 months using the app
April 25, 2024

Their service is quick and seamless. I got to interact with a support representative, John. D. and I was attended to well!

Ambience & Style
Nigeria
About 2 months using the app
December 26, 2023

SMS Bump team helped us a lot and the girl that helped us ,PL, was very kind. It was a great experience, we got all the answers we wanted. Thank you PL! Amazing!!! :)

Nature Of Beauty
United Kingdom
3 months using the app
April 19, 2024

Joan C help me out she's awesome deserves a raise thanks' for your outstanding help

Crosses&Cream
United States
4 months using the app
March 11, 2024

Marnie did a good job helping my number get activated for use. Pretty easy process via chat

LightingSlicer
United States
3 months using the app
May 10, 2024

best app best cx service thanks to Joann C

Sampson Eco Shop
Canada
4 months using the app
October 3, 2024

Mükemmeller

Shiny Collection
Türkiye
About 6 hours using the app
March 22, 2024

Great App and very fast customer support ! Joann C was great!

Would recommend !

Pulvis Art Urns
Bulgaria
12 months using the app