Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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I think this app is great. Easy to use and easy to set up automations. The customer support was very friendly and helpful. PL was the agent i spoke to, she was nice
Hi and greetings, I'm new to your service and would like to stress how delighted I was in receving assistance in setting up my policies matter for SMS onto my website. Marnie was clear on my steps, it's process and their speed was truly suprising well. Thanks again for having such a platform for assisting us all. Happy new year.
PL was very helpful and polite and made my process extremely easy, she deserves a raise fasure
Great support team! Had trouble with email support but the chat functionality is seamless. Quin helped me within 2 minutes and I was able to get back to assisting customers and revenue driving activities.
Easy and seamless to install as well!
They have exellent custom service, they always respond in a minute and never cause problems. I recommend SMSBump if you want to market with SMS lists.
Shoutout to Quin, helped my problem super fast and easy!
Melvin was very helpful. Great service
PL was very helpful answered my questions quick and efficient and was able to get me in line for the final step for my validation!
it went well and he was very helpful. His name is AJ
Had an excellent experience with John D. at SMS Bump. He quickly helped me verify my account and efficiently transferred funds from my old to new SMSBump account. Fast and effective service, very satisfied with the customer support!
Customer service is spot on Quin really helped me when I having some problems understanding the app.