Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Customer service (John D) via chat was quick to respond. I had an issue with a welcome popup and he helped me resolve the issue through screen shots and his knowledge via chat.
very good customer support from Lord R. Look forward to working with smsbump for our sms marketing.
A must for marketing and customer service is great! Easy to work and able to promote sales easily. Thanks!
I used this app to increase my sales, love the SMS and email that they just launched in. Iven clear out my doubts and even give suggestion on how to improve with the app. very happy and grateful for the quick service and response
PL was quick and efficient in helping me.
Love this App and the ROI is insane ! Customer service is excellent, Fhoel C was very kind and responsive to my request. Highly recommend it : )
Elijah helped me through the process of setting up my store. He was so reactive that I thought I was talking to a bot or an IA. Currently waiting for my store to be verified.
Fantastic, they have a great support team that makes it easy to install and validate. It was a blast.
Very quick and attentive customer support, Lord was very helpful in solving my queries. Highly recommend.
Very Helpful and prompt with their responses. Joanne C was very helpful and patient on our last chat. SMS Bump helps me make sales all the time