Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Quinn was excellent! He was very helpful and quick in his responses. Truly appreciate your great service
Lord has gone above and beyond to help me with my issue! He had my back and I really appetite it. He took the time and trouble shoot my issue and resolved it for me. He never continued to help me with holiday marketing tips. Nice guy! 5 stars for Lord!
PL from customer service was quick to help with a concern I had with SMS Bump. I like the app. It's easy to use. While it is expensive, it was faster to set up than Klaviyo. Provided I can start generating more sales, I plan to use this super helpful app for years to come.
I use this app for my small biz and its helped me grow my marketing list and scale my biz! I highly recommend this app for text marketing!
Awesome app! It is very helpful and in using it for just a couple of days I've got win backs! Thanks
Happy to see that you already see results! If you have any questions, feel free to reach our support team :)
excellent service! PL is soooo nice!
I would give a 5 star review as I have loved this service but due to deceptive charges that support ignored for weeks till we got shopify involved and now it been over a week and still not resolved. I was charged over 3k for what I was told was only going to cost $480. If this was resolved quickly and made right I would love to give a 5 star review.
No issues with this app. Great customer service by Marnie specifically, and by others in the past. text marketing is cheap and generates ROAS of around 50x (sounds like a lot but when texts are only 2 cent if you generate 1 $50 sale after every 50 texts 50x ROAS isn't too crazy.
Don was very helpful, attentive and responsive to my issue. It was a pleasure!
Great support and conversion results. Thanks SMS Bump! Especially Iven, he helped us and provided very helpful information!