Reviews (8,231)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

July 24, 2024

Thanks Melvin!

Ready2Wear Vintage
United States
About 1 hour using the app
March 10, 2024

John D

has to be one of the best when it comes to support agents

Thank you so much for helping me validate my account John D

you the BEST

Superior Diva
United States
4 months using the app
January 18, 2024

Quin was really great and super friendly. Was really responsive and quick to complete my request. Overall a great experience with using this app for Shopify!

BikePacksPro
Australia
About 2 months using the app
April 8, 2024

PL was such a great help and was very nice and very fast responding

us-aonclothing.myshopify.com
United States
About 2 months using the app
Edited May 6, 2024

Fast and easy support from AJ T .<3.extra support @John D and @Quin

Ragib's Kitchen Aids
Latvia
8 months using the app
March 11, 2024

John D was extremely helpful, quick and friendly. I highly recommend Yotpo to business owners, especially new ones.

PawMate
Bulgaria
25 days using the app
January 23, 2024

PL definitely helped me out right away when I was having problems with the Social Opt in!

Winkd’Af Lash Co
United States
25 days using the app
December 29, 2023

Fantastic service, the operator Regie was super kind and professional. Excellent service.

Beauty Fashion
Italy
9 months using the app
March 13, 2024

quin was such a great help helped me solve a problem I was struggling with for weeks in 10 minutes

RSL
United States
2 months using the app
April 25, 2024

The Process Was Quick & efficient thanks to Joann C for helping me with this

J.GriffApparel
United States
27 days using the app