Reviews (8,231)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
Refine
-
By rating
PL was great
Really helpful customer service! PL was brilliant and helped out with any questions or queries that I had, would highly recommend them.
Joann C Got my problem solved in a timely manner.
Customer service (Regie C) via chat was quick to respond. I was tying to get my toll number verified and he was quick to respond and super helpful>
Chat support Regie C is amazing, she helped me quickly resolve things.
The downside is the app itself, after I set up the flow, it didn't go thru, no clear instructions were given to set up the account validation, had to go to support for help and wait for half an hour.
Regie was so patience with me, thank so much
very quick , very goog thank you Joann
This app has been great so far, I am still in the process of getting everything setup and running! The support team have been excellent in supporting the process! John D was quick and extremely helpful.
Marnie has been very helpful and patient with assisting me for efficient automation of my SMSBump. Great Team
Good customer support especially from Reige.