Reviews (8,232)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

February 16, 2024

AJ was super helpful! Figured out my problem in a minute!

Immerse Bikinis
United States
8 months using the app
April 29, 2024

GREAT APP TO USE, THE CUSTOMER SERVICE IS VERY FAST TO RESPOND. PL was very helpful and kind

DISCIPLES
United States
5 days using the app
November 26, 2023

Marnie was super helpful and the support was quick and just what I needed!

Harmonious Hive
United States
4 months using the app
December 4, 2023

I would like to commend Joann C for the exceptional support provided. The assistance was not only quick but also delivered with a friendly and helpful demeanor.

CircleFlow
France
About 2 months using the app
January 18, 2024

I spent a lot of time trying to fix the issue I was dealing with. After driving myself insane, I decided to contact support. Within a few minutes, they were able to understand my problem, fix it, and allow me to run a test. I am very impressed.

Disciple Jewelry
United States
2 days using the app
November 24, 2023

Princess (PL) was a tremendous help in helping me resolve two issues. I am most grateful for her patience and professionalism.

Glowrious Bath & Body
United States
Over 1 year using the app
August 13, 2024

j'ai fait appel au support de Yotpo pour validé mon compte j'ai eu une vraiment une personne adorable qui m'a beaucoup aidée pour mon installation vraiment à l'écoute et m'a trouvé les solutions adéquates.
je suis très ravie d'avoir eu en chat Princesse PL magnifique personne;
belle journée et merci de votre aide :)

Mellina.Shop
Belgium
About 2 hours using the app
May 8, 2024

PL was very Helpful

Homeade
Australia
4 months using the app
January 17, 2024

Great app, and an even better customer support team. Quin was so valuable when it came to helping me solve the problems I encountered!

Women Shapewear
United States
3 months using the app
April 28, 2024

I had a lot of doubts about how to solve a couple problems and Jhon D on the support chat helped me a lot. nice customer support and efficient answers!

MySlimChic
United States
3 days using the app