Reviews (8,234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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Great app - conversion soars with every TXT we send!
Princess S was very helpful with our query!
glitchy interface and nobody fix the bugs for years. it is savage AF
contacting support almost every day. useless
Thank you for taking the time to share your thoughts with us. We're continuously working to improve our products so that our clients can get up and running without any hiccups. Our Support team has reached out and tried to schedule a call with you to discuss further all your product concerns but we have not heard back. If you have any concerns regarding the product, please don't hesitate to contact us.
{AbandonedCheckoutUrl} does not take effect in the email, which prevents me from doing other work. I am waiting for the technical staff of smsbump to solve this bug. If this bug is solved, I will cancel the one-star review and change it to a 5-star review.
Thank you for taking the time to leave a review. After looking into your case, we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.
the whole sms marketing is super easy to use. when i had troubles, marnie had helped me very quick and easy. i love this!
Joann C demonstrated exemplary professionalism during the transfer of my money. The speed with which he handled the transaction was impressive.
excelente por parte de Rock que me ayudo mucho gracias
John D helped me a lot and walked me through everything I needed.
Seems like a great app! Thanks to Joann C. for the friendly customer care service!
Very fast responde. Quin was very helpfull!