Reviews (8,234)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

December 22, 2023

Very good service.

Coloured Raine Cosmetics
United States
Over 3 years using the app
January 23, 2024

Had a cha with @AJ T about a problem I had with my abandoned card flows. He was very helpful and helped me solve the problem :)

RAVONO
Belgium
7 days using the app
Edited April 4, 2024

the customer service with Joann and later with John D, was very good and faster

Francesca Moretti
United States
7 months using the app
November 21, 2023

They has a very good costumer service!! thank you for help Keano!!

Effortless Tiny Miracles
United States
2 months using the app
December 11, 2023

John D is very kind person and he did his job very well

IVIGlobal
Azerbaijan
3 months using the app
December 1, 2023

Elijah helped me fix an issue with my account in a matter of minutes.

Thank you!

UpTop Treats
United States
10 days using the app
December 19, 2023

great service by Joann C. Fast and prominently solved my problem.

Mega Flyers
United States
2 months using the app
February 12, 2024

Marnie was awsome and helped me through everthing im very happy with the service

My Store
Australia
20 days using the app
February 7, 2024

Joann C made it easy!

Kore Official Apparel
United States
Over 1 year using the app
April 20, 2024

Let me start of by saying that AJ has assisted me in setting up my new Yotpo Email Marketing & SMS right when I started my account! I just opened a new business and created a shop on Shopify.

Snap Seasons
United States
34 minutes using the app