Reviews (8,235)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

April 25, 2024

Melvin helped me a lot!

My Store
Canada
7 months using the app
April 18, 2024

My integration and set up was completed in a flash with help from Marnie.Off to a great start with Yotpo and eager to dive into its capabilities.

Vanto
South Africa
About 19 hours using the app
December 31, 2023

Keano was so helpful and sweet!! Definitely made the experience so much smoother

Chaotic is Chaos
United States
About 2 months using the app
November 23, 2023

I recently received assistance from Quin and I couldn't be more pleased with the service. Quin was not only incredibly concise but also exceptionally helpful. Every step of the process went smoothly thanks to her guidance. I appreciate the efficiency and clarity she brought to the interaction.

eclaire
Sweden
4 days using the app
January 31, 2024

The customer service is amazing! thanks PL

Paw Meow Boutique
United States
7 months using the app
December 7, 2023

PL was very helpful with getting some things worked out with our site/app today. I appreciate her so much!

Emma Downtown
United States
16 days using the app
December 21, 2023

So far. Have not used too much

Rustic Design CO
United States
4 months using the app
March 8, 2024

Quin did an amazing job helping me activate my account.

Divine Lashes Inc.
United States
3 months using the app
April 24, 2024

Verification process was simple Princess helped make quick and easy I highly recommend.

YoungRiskTakers
United States
3 days using the app
February 8, 2024

Joann was quick and heplful in solving my multple account issues!

Thanks Joann!

celago.se
Sweden
9 months using the app