Reviews (8,233)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

December 28, 2023

Clarification was great helped me in minutes

SYMPLE
United States
About 1 month using the app
March 24, 2024

Marnie helped me a lot throughout the entire process, great chat support.

vietdope
United States
7 days using the app
February 8, 2024

Great chat support. PL, thank you!!

Pen Peptide
Bulgaria
6 months using the app
December 24, 2023

MARNIE E was great, very helpful!

Sinkor Hair
United States
9 months using the app
November 22, 2023

PL was a great help to me. She was really fast and friendly

VBRNCY
Canada
5 months using the app
March 6, 2024

Quin helped me perfectly! and quick!

bycer
Netherlands
3 months using the app
December 6, 2023

Marnie was wonderful, and fast. Thank you for helping me validate my account.

HAIR CEO COLLECTION
United States
About 2 months using the app
November 30, 2023

Top-notch application! Top customer service! Thanks Alex

Vitalese
France
2 months using the app
February 6, 2024

Very quick support

Varmluftsborste.se
Sweden
9 months using the app
November 22, 2023

I recently had a fantastic experience with PL's customer service. PL was friendly and helpful and also incredibly knowledgeable. Addressed my issue with promptness and provided clear, concise information to help me solve my problem. Their commitment to customer satisfaction was evident throughout, making my interaction both enjoyable and effective. I highly recommend PL for their exceptional service.

Earthie By Nature
United States
About 9 hours using the app