Reviews (8,233)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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good very helpful support team - John D is especially helpful.
The chat support is easy and responsive. John D. is very helpful in answering my questions and getting my account validated.
Very fast reply, just so good!
Signed up for the powerhouse plan for the onboarding and other features. No one ever onboarded us, and when I created a support ticket, they said they couldn't help me.
I downgraded to the free plan. The product seems useful, but it seems like they don't have the staffing for powerhouse customers at the moment.
Thank you for taking the time to leave a review, we sincerely apologize for the inconvenience. Our team has been in contact with you, and we're actively investigating the issue.
John D was very heplful!!
Great app, great service. Thank you Quin.
Marnie m'a vraiment aidé dans la mise en place de mon pop-up avec beaucoup de savoir faire et de professionnalisme, j'ai été vraiment très satisfait du service rendu, un gros merci Marnie!!
I am very happy with the support I got from Marine, in terms of setting up my new account, email setup, and TFN setup. So far the experience is great! Let's hope for the best!
Amazing customer suppor for an amazing app
Jon D was prompt and patient! Very helpful!