Reviews (8,233)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

March 14, 2024

Thanks to AJ for quickly resolving my issues

Homevale
Netherlands
3 months using the app
Edited March 19, 2024

Joann, best support ever =) Thanks

Mavago
Bulgaria
5 months using the app
November 28, 2023

PL helped me out a lot with all the questions and concerns. Great customer service!

SOBER SOCIETY APPAREL
United States
11 days using the app
February 14, 2024

John D was great in customer service

Atomic Hearts
United States
8 months using the app
February 5, 2024

J'ai rencontré un problème, et j'ai contacté le service client, Marnie m'a aidé avec patience. Merci!

MAISON-SOUTIENS-GORGE
France
Over 1 year using the app
December 4, 2023

Excellent assistance from the operator Regie, very helpful

Hygge København
Italy
4 months using the app
January 20, 2024

Super friendly services for Marine with quick and easy help

BORED
United States
7 days using the app
December 26, 2023

SMS Bump is very user friendly, and Quin assisted me in verification of my account. Quin is thorough and efficient. I recommend SMS Bump to anyone looking at expanding their business.

Alpha Omega Vitality
United States
5 days using the app
November 23, 2023

I came to PL customer representative for an issue regarding my flow and was more than willing to assist and correct this issue in a timely manner..

Electron Colloidal
United States
7 months using the app
December 6, 2023

Very easy to set up. Great customer service, Marnie has been very friendly and professional

ELITE PULSE
Canada
3 days using the app