Reviews (8,250)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

October 12, 2024

Super app, thank Joann for beeing reactive

MyShower
France
28 days using the app
November 12, 2024

Impostazioni limitate, non ha un ottima personalizzazione del design email nella versione "mobile", non si può inserire nessun comando in modo orizzontale, ma risulterà verticale in una sola e orribile colonna, l'email non si adatterà ad ogni mobile differente.

Abbiamo creato un design pdf con link, ecc.. per avere la funzionana citata sopra. Non ha funzionato anche questo, non viene accettato il formato pdf. Abbiamo disinstallato l'app

Effedì Boutique
Italy
23 days using the app
October 12, 2024

Melvin is awesome!

Beauty Queen
United States
5 months using the app
August 9, 2024

great customer service

Melvin is one of the best

MAMI·DIVA
United States
About 2 months using the app
July 24, 2024

john was a great help and guided me thoroughly through the whole process.

IMMORTAL FATE
Australia
7 months using the app
September 13, 2024

Really helpfull, big respect to my man Rock, thank you for your help!

Jersey Junction
Cyprus
1 day using the app
September 14, 2024

Quin's customer support at YOTPO was fantastic! He helped streamline our SMS marketing setup on Shopify, offering insightful tips and resolving issues quickly. His proactive follow-ups ensured everything ran smoothly. Highly recommend for enhancing customer engagement on your store!

Biomilk
Bulgaria
About 5 hours using the app
October 2, 2024

Melvin F. was very helpful and efficient in resolving my issue.

Havana Cigar Exchange
United Kingdom
6 days using the app
November 5, 2024

John D was amazing with his customer service and was able to verify my account with ease. Highly recommend.

Pup Splendanas & Accessories
United States
About 4 hours using the app
October 22, 2024

A very responsive and highly professional customer support, congratulations to you and thank you, John.

NivMacs
France
About 20 hours using the app