Reviews (8,159)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.

May 29, 2024

Thanks PL for the help and getting my site back up and running to send messages and connecting with my subscribers!

Diamonds By Dominique
United States
Over 3 years using the app
July 7, 2024

I chatted with John D to help me get set up and he was very polite and efficient.

Shelly Lynns Boutique
United States
3 months using the app
July 22, 2024

Great customer service

Rona Hand Made Turbans
Israel
Over 2 years using the app
June 13, 2024

This is the best SMS app. I use it on all of my stores. Melvin was a great support agent as well, helping me to refund because I was closing once of my stores.

PeachyPanther
Canada
5 months using the app
June 29, 2024

Customer service very kind and understanding, Melivin helped me out very much highly recommend

𝕽𝖊𝖛𝖊𝖑𝖆𝖙𝖎𝖔𝖓 𝕿𝖍𝖗𝖊𝖆𝖉𝖘
United States
2 months using the app
July 2, 2024

What can I say about John D that hasn't already been said? 5 stars

Sneak Attack Dice
United States
21 days using the app
October 20, 2024

Rock N was really helpful and straight to the point. It was fast and effective setup to get verified

BohoCare Naturals
United States
About 2 hours using the app
July 9, 2024

Customer service was great thanks to ROCK N. Very helpful and patient with me

Hustla Apparel
United Kingdom
2 months using the app
July 3, 2024

I recently had the pleasure of receiving exceptional customer service from Quin at Yotpo. They assisted me promptly and with utmost respect. Quin's efficiency and respectful manner made resolving my issue effortless and pleasant. I highly recommend Yotpo's services based on this outstanding experience with Quin.

Keepin it Clean
United States
13 days using the app
October 12, 2024

Super app, thank Joann for beeing reactive

MyShower
France
28 days using the app