Reviews (8,250)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.
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customer service is fantastic, John D was able to help me out so fast with any issues that needed resolving for my website to provide SMS messaging, thank you John!
Marnie Was such an awesome help I’ve been struggling with this for weeks and we fixed it in 20 minutes
john d was extremely helpful and responded quickly and politely and helped me solve my issue.
Setting up Yotpo has been a breeze thanks to my helpful support rep, PL. I'm looking forward to getting a lot of use out of the app. There are tons of templates and workflows already built out for you at each stage of the customer journey, so it is going to save a lot of time and brain power. I still have to gain customers to see it in action, but so far, so good!
Verification was super easy, thanks Melvin F!
PL really helped me! So very happy with the support they give. Really 'on' to it and very quick help via chat. Happy customer here!
Also my revenue is increasing a lot with this app.
Melvin was very helpful with getting my account verified quickly!
Yotpo is all you need for email and SMS marketing. They have everything, plus their support is very quick and always helps when needed. "Reggie" in support is the best!
Chat support was great thanks to Joann C for the amazing customer service. So for it has been a great experience using the app, specially with people like Joann.
Support agent PL is very reactive