Reviews (8,140)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.

June 18, 2024

Great customer service, quick reply and very helpful and polite. Thanks to Melvin!

Hygieniq
Israel
3 months using the app
August 30, 2024

The customer service is very good and very helpful. Thanks Rock.

Vitealis
France
About 15 hours using the app
August 13, 2024

lacks product description !!!!! but JOHN D helped me at support chat.
Another issue came later, I chat with ROCK, No1 support person. Thanks.

Hairmind.gr
Cyprus
About 21 hours using the app
Yotpo - Email & SMS replied August 22, 2024

Hi!

Thank you so much for sharing your feedback! We’re glad that John D and Rock were able to assist you when you needed help! Your input is incredibly valuable to us, and thanks to this feedback, we are considering updates based on the points you raised, specifically around product descriptions.

We’re always striving to improve, and your suggestions are helping us make the app even better. If there’s anything else you’d like to share or if you need further assistance, please don’t hesitate to reach out. We’re here to ensure you have the best possible experience with our app and earn your 5-star review!

Thanks again for sharing your feedback!

May 30, 2024

One of the fastest, most pleasant and best service. Thank you very much Miss Quin for such a precise job. This madam has a big heart and from her communication a person begins to feel significant and respected, not to mention the quick service provided to verify my account. In short, save and encourage such wonderful employees

AchtaKids
Italy
About 2 months using the app
August 27, 2024

Joann was very knowledgeable and helpful. The app seems awesome but I am just setting up now. For now though 5 stars.

Tumbler Troll
United States
34 minutes using the app
May 26, 2024

I have started trying out this service today. For users like us, who are just beginning with newsletter distribution and do not have a well-established system, offering up to 10,000 free emails without any restrictions on the number of subscribers is incredibly helpful.

The PL who initially assisted us provided clear and concise answers, which quickly resolved our questions. We feel confident in using this service.

We are excited to start sending out our new newsletters to customers with this service soon.

Download GoGo!
Japan
4 days using the app
June 4, 2024

Rock N was super fast with the answers and straight to the point! He resolved my issue really quickly. Super grateful for that.

Liveesy
Sweden
About 1 month using the app
August 27, 2024

Princess was quick at helping me facilitate my verification. Thank you

Plastered Gnomes
United States
About 16 hours using the app
June 28, 2024

Still in the verification process of the 800 number but Melvin was super helpful in getting the process started...thanks!

Fireworks Superstore USA
United States
About 21 hours using the app
June 25, 2024

very satisfactory application.
with a very serious and dedicated assistance service in resolving our concerns
thanks to (JOAN C) for the assistance

gemHabi
Côte d’Ivoire
About 2 months using the app