Reviews (8,353)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective, usage-based pricing, especially beneficial for small businesses and startups. It features advanced email marketing and SMS tools, precise segmentation, and effective tracking. The setup is straightforward, and it integrates seamlessly with other systems, including Yotpo's reviews, subscriptions, and loyalty programs. Merchants also appreciate the responsive customer support and a free tier that offers a generous email allowance.

September 25, 2024

Just worked with Joann at Yotpo support and got the most curtest and knowledgeable help ever, just great.

CEW Store
United States
9 days using the app
October 18, 2024

Jay was great!

vintque™️
United Kingdom
4 months using the app
September 13, 2024

Melvin is very kind and helped me fix my problem!

Riding'times
United States
About 1 month using the app
April 14, 2024

We've used Yotpo for a few years now and our experience has been great. Recently we contacted their customer service for assistance with a question, within minutes I was speaking on live chat with Marnie who was very helpful and was able to resolve my issue much faster than I was expecting. Highly recommended!

CRNCY
United States
About 4 years using the app
March 13, 2024

I am loving this app. So easy to use and the rates are extremely affordable. I've needed to get support's help 2x (from my own doing) and was helped by Quin and PL those 2x. Both were super fast to help. Download this app - don't put it off!!

Certified Lights
United States
Over 2 years using the app
October 1, 2024

Princess S

Pleased and satisfied with the clarity of the information.

Infinitusstore
United Kingdom
3 months using the app
August 27, 2024

Melvin F was very helpful and quick with their responses. Very easy to talk to and very helpful. Would recommend.

Hajime
United States
About 1 year using the app
September 19, 2024

great service from PL! amazing

Apocalypse
United States
9 months using the app
September 24, 2024

Needed some assistance and joann was very helpful and knew exactly how to fix my issue.

Pickle Patakha
India
3 days using the app
August 13, 2024

I was struggling trying to set up things on my own. I was looking at many videos still confused but Yotpo support team has been a great help towards me. Especially "PL", She was very quick on responding and the communication was great. I definitely know I can come back and get the help I need.

Solid3eings
United States
26 days using the app