Reviews (8,348)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective, usage-based pricing, especially beneficial for small businesses and startups. It features advanced email marketing and SMS tools, precise segmentation, and effective tracking. The setup is straightforward, and it integrates seamlessly with other systems, including Yotpo's reviews, subscriptions, and loyalty programs. Merchants also appreciate the responsive customer support and a free tier that offers a generous email allowance.

October 17, 2024

Onboarding with live chat help from Rock N made everything fast and easy. Every single question answered quickly and with text to paste, links to screenshots, etc.

Cora's Frozen Candy
United States
About 1 hour using the app
August 9, 2024

Hands down the best SMS-marketing app. The support is amazing, Regie has helped me with my account verification. Process was fast and easy with him!

Rolovamodel
Finland
10 months using the app
August 27, 2024

Melvin F was very helpful and quick with their responses. Very easy to talk to and very helpful. Would recommend.

Hajime
United States
About 1 year using the app
September 23, 2024

John D in customer service was very kind fast and helpful in helping me accomplish what I was trying to do.

Beach Bite Tackle
United States
6 days using the app
September 19, 2024

great service from PL! amazing

Apocalypse
United States
9 months using the app
October 4, 2024

(marine e) the best customer support person ever. 10/10

2P.com
United States
4 months using the app
May 23, 2024

I love this app! Very easy to use and if you need help with anything the support team responds very quickly and stays connected until your issue is resolved. I worked with Rock today on a issue and it was a pleasure! He worked with until we got it working

Pray. Hustle. Dominate
United States
About 4 years using the app
October 12, 2024

Melvin is awesome!

Beauty Queen
United States
5 months using the app
June 5, 2024

I love the easy setup! John D was extremely helpful and quick when requesting an API key. I have tried other review apps in the past that were impossible to set up. I highly recommend SMS Bump!

Michelle's Creatives
United States
Almost 4 years using the app
August 25, 2024

John D was super helpful and walked me step by step to get my account verified in a short period of time! thank you again!!!

Lluxe Lash Vault
United States
5 months using the app