Reviews (8,348)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effective, usage-based pricing, especially beneficial for small businesses and startups. It features advanced email marketing and SMS tools, precise segmentation, and effective tracking. The setup is straightforward, and it integrates seamlessly with other systems, including Yotpo's reviews, subscriptions, and loyalty programs. Merchants also appreciate the responsive customer support and a free tier that offers a generous email allowance.

July 28, 2024

Fairly new to Yotpo and I was having minor issues figuring some things out and Marnie was fantastic at helping me get through the process. Very grateful for her making it all an easy process! Thank you for your help and giving me the knowledge I needed right on the spot!

Black Sheep Vs Goat (BSVG)
United States
10 months using the app
July 6, 2024

Quin knows her stuff!

She's extremely familiar with the features and products this application has to offer.

I had previously contacted support for the same issue to no avail, however Quin was able to identify the feature I was searching for in less than 5 minutes.

Great job!

Essential 8 Natural Products LLC
United States
Over 1 year using the app
August 27, 2024

My account was not verified for a few months without me knowing. But Melvin has been of great help to fix this issue in less than 10mn.

LumiArt
France
11 months using the app
October 18, 2024

Jay was great!

vintque™️
United Kingdom
4 months using the app
August 12, 2024

So far so good, theres been a few things that i wanted to update on this app and YOTPO was able to make it happen!! Melvin has been a great helper overall in our needs and we really appreciate that!!!

DIEVIER
United States
About 2 months using the app
September 24, 2024

Needed some assistance and joann was very helpful and knew exactly how to fix my issue.

Pickle Patakha
India
3 days using the app
October 16, 2024

Thanks for PL support

Sealano
United States
About 2 months using the app
October 1, 2024

Princess S

Pleased and satisfied with the clarity of the information.

Infinitusstore
United Kingdom
3 months using the app
April 21, 2024

Very responsive support. I had a problem sending SMS messages. I contacted support. Marnie quickly understood what was going on and told me what to do to validate my account.
In a few minutes the problem was resolved.
Thanks Marnie

My Best Store
France
Over 4 years using the app
July 11, 2024

John D and his team assisted me in setting up a pop-up on my store which offers a percentage discount to new and existing customers who sign up for email and SMS. I do think the App can increase customer visits and can increase customer sales but I have no experience with the app. I would like to get a more proactive approach from the team to advise me or recommend the best actions I need to take on the free plan or the most cost-effective options available to improve the operation of my website.

Valmurr Wigs Wefts And More
United States
4 months using the app