Reviews (8,249)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effective pricing model based on usage, not customer count, and the inclusion of up to 10,000 free emails per month. It's favored by small businesses for boosting customer engagement and sales through targeted SMS campaigns. The app is user-friendly, offering powerful customization tools like attaching images and shop links to SMS messages. Merchants also value the easy import of email lists and campaign setup. The support team is highly regarded for their responsiveness and effectiveness, with live chat available for immediate assistance.

July 5, 2024

Quin was amazing! fast and easy communication.

The Mile High Club
United States
3 months using the app
June 10, 2024

Very helpful especially PL, she was quick and helped to get my account online and verified.

Sea Moss by Michelle
United States
4 months using the app
June 21, 2024

Melvin F was very helpful with my issue, and resolved it in no time! Thank you!

My Flower Keepsake
United States
About 2 months using the app
August 25, 2024

THANK YOU John D FOR YOUR HELP!

We Get Bread
United States
About 5 hours using the app
August 18, 2024

easy to access support & very helpful! princess was excellent.

Harry’s Mama’s Faves: Lotions & Potions
United States
About 1 hour using the app
Edited July 23, 2024

I appreciate the awesome customer support from Joann and their entire team. The chat support online chat is very timely and helpful. Using the platform takes some practice but with the great support it makes it easy and that's why I rate it 5 stars. John D was also super helpful getting my account verified!

Melvin was also great and provided me with the assistance I needed!

Elite Level Status
United States
3 months using the app
June 9, 2024

"PL" helped me alot, they were patient , kind and ambitious as to solving my problem. They made my experience amazing

𝙬✩𝙘𝙠 𝙨𝙩✩𝙧 𝙖𝙥𝙥𝙖𝙧𝙚𝙡
United States
3 months using the app
September 27, 2024

quinn was really good help

LoveEtern
United Kingdom
About 1 hour using the app
June 13, 2024

Very responsive support. I had a problem sending SMS messages. I contacted support. Regie quickly understood what was going on and told me what to do to validate my account.
In a few minutes the problem was resolved.
Thanks Regie

ElderMushroom
United Kingdom
5 days using the app
September 16, 2024

Joann helped me out in no time

GetGlowing
Denmark
About 1 hour using the app