Reviews (8,159)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this tool for its easy setup and integration with Shopify, enhancing marketing campaign management. The customer support, especially from team members like Marnie and Quin, is frequently praised for its excellence. Merchants note the effectiveness of the SMS and email marketing features, such as sending pictures and links, which significantly boost customer engagement and sales. The pricing model is considered cost-effective, with free emails up to a certain limit and usage-based charges. Additionally, its quick issue resolution and seamless integration with other related apps and Shopify features make it a favored choice for e-commerce marketing.
Refine
-
By rating
PL was really helpful when trying to get my SMS setup. Very smooth process as well.
Chatting with Marnie was great as she replied very quickly and was incredibly nice. Got my account verified fast! Can't wait to start using Yotpo's services with my business.
Sending SMSs was one of my biggest challenges on my online business, but PL helped me to overcome this challenge, PL "Princes" is so nice and responsive towards the issue that I had and I really appreciated her helping me and also impressed about the results I got so far
Jay is AWSOME, great service!!
Joann C made my problem go away very fast and made the procedure really fast and easy. I love this app but most of all i love the agent super helpful and friendly
Using SMS Bump has been a fantastic experience. Their support team assisted me impeccably during the account verification process, promptly answering all my questions and resolving every issue with great professionalism. Thanks to them, I was able to complete the verification in record time, allowing me to make the most of all the app's features. I highly recommend SMS Bump to anyone looking for an efficient messaging service and exceptional customer support.
A big thanks is for Marnie E.
We've used Yotpo for a few years now and our experience has been great. Recently we contacted their customer service for assistance with a question, within minutes I was speaking on live chat with Marnie who was very helpful and was able to resolve my issue much faster than I was expecting. Highly recommended!
Marnie is a very great and cheerful person that helped me with my problems with the app. I totally recommend because it's easy and great customer service like Marnie!
Melvin,my resprentative was amazing. He helped me through some things I was having trouble with and was extremely patient with me. I was very impressed! This app was just what I needed to jumpstart my marketing!
pl helped me thankyou pl